Jeff Williams | Page 11

I had purchased a used Cadillac from Honda of Lincoln. I had a recurring issue with the passenger mirror. As this was not a Honda, the service area was unable to resolve the issue on site. However, Jeff Wil had a recurring issue with the passenger mirror. As this was not a Honda, the service area was unable to resolve the issue on site. However, Jeff Williams and his team went above and beyond to resolve this issue. They worked with another Cadillac dealer (Husker) to fix the issue, this company was extremely difficult to work with, stated they corrected the issue and did not. Jeff sat down in the car, we trouble shot the issue and unfortunately needed to take it back for service. Jeff could sense my frustration with Husker Cadillac and went above and beyond to find another dealer that could not only service Cadillacs, but were ethical and with integrity. They fixed the car the next day, Jeff took the time to make sure everything was working properly and even had a GM master tech look through the vehicle. They even detailed the car before I picked it up. Honda of Lincoln has earned a loyal customer here. I will have them service all items within their expertise from here on out. I appreciate all that they did! More

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Always have had a good experience at Honda of Lincoln. Had a minor concern with some service work done on the family van, and Jeff took care of it right away, and I couldn't be more pleased. Highly recomm Had a minor concern with some service work done on the family van, and Jeff took care of it right away, and I couldn't be more pleased. Highly recommended! More

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I HAVE ALWAYS HAD AN EXCELLENT RELATIONSHIP WITH ANY OF THE INDIVIDUALS WHO HAVE HELPED ME AT HONDA OF LINCOLN. MY TIME GOES BACK ALL THE WAY TO 1975. IN 1996 I LEASED MY FIRST HONDA FROM THE 21ST/N STREET THE INDIVIDUALS WHO HAVE HELPED ME AT HONDA OF LINCOLN. MY TIME GOES BACK ALL THE WAY TO 1975. IN 1996 I LEASED MY FIRST HONDA FROM THE 21ST/N STREET LOCATION. ONE OF THE REASONS I HAVE KEPT GOING BACK AND DRIVING HONDAS IS BECAUSE OF THE INDIVIDUALS THAT WORK THERE. INDIVIDUALS GREET YOU WHEN YOU ARRIVE AND DO THE SAME WHEN YOU LEAVE. LONG AGO I RECOMMENDED TO HONDA THAT THEY USE THE PEOPLE AT "WILLIAMSON" HONDA AS TRAINERS BECAUSE OF THEIR EXPERTISE. I HAVE A SUPERIOR SALESMAN WITH LARRY ELLERBECK---SENIOR SALES CONSULTANT. HE AND I HAVE WORKED TOGETHER FOR MANY YEARS. HE ANSWERS ALL MY QUESTIONS AND HELPS ME FIGURE OUT ANYTHING I NEED TO KNOW. HE IS BETTER THAN THE "HOW TO BOOKLETS" THAT HONDA PRODUCES. SCOTT BARR ---FINANCE MANAGER---IS ALWAYS VERY HELPFUL AND PATIENT. HE LISTENS, ANSWERS QUESTIONS, EXPLAINS EVERY STEP AND TAKES TIME TO ANSWER ANY QUESTIONS REGARDLESS OF HOW SIMPLE THE QUESTION MIGHT BE. HE IS VERY THOROUGH. THE INDIVIDUALS THAT "MEET AND GREET" ME WHEN I BRING MY CAR IN FOR WHATEVER NEEDS TO BE DONE ARE VERY POLITE, CORDIAL AND RESPECTFUL. JEFF WILLIAMS---SERVICE MANAGER---IS ALWAYS VERY HELPFUL AND TAKES HIS TIME TO TALK WITH ME. ALL OF THE INDIVIDUALS AT HONDA OF LINCOLN ARE VERY RESPECTFUL, POLITE, AND CARING; THAT IN ITSELF IS A VERY BIG REASON TO KEEP COMING TO HONDA OF LINCOLN. I DO RECOMMEND HONDA OF LINCOLN TO MY FRIENDS AND ACQUAINTANCES. I LOVEEEEEEEEE MY HONDA----CRV--4WHEEL DRIVE!!!!!! CKDWORAK. More

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Greg Hoag is extremely helpful and patient. He is a pleasure to work with and explains everything we want to know about the new car purchase. Jeff Williams makes us feel like valued customers even whe pleasure to work with and explains everything we want to know about the new car purchase. Jeff Williams makes us feel like valued customers even when we have multiple questions about anything Honda service or maintenance. There are a lot of choices when buying a new car, and we have been tempted to buy other brands of cars but the decision to buy a new Honda for us has been the consistent excellent service we have received at Honda of Lincoln (and of course previously at Williamson Honda). Honda makes a great vehicle, but it is the ongoing great service and attitude of the staff at Honda of Lincoln that brings us back. Larry and Ingrid Lincoln, NE More

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My wife's Honda had a re-occuring low tire pressure indicator lamp, the staff at Honda of Lincoln determined which tire was leaking and without an appointment worked it in for repairs and fixed this ti indicator lamp, the staff at Honda of Lincoln determined which tire was leaking and without an appointment worked it in for repairs and fixed this tire issue at no cost to us! What more can you ask? More

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Our purchase at Honda of Lincoln was a great experience as always. This is our third lease and the 2nd CR-V. Our salesman, Ryan Roberts, was very courteous, Helpful and knows the Honda product very well. as always. This is our third lease and the 2nd CR-V. Our salesman, Ryan Roberts, was very courteous, Helpful and knows the Honda product very well. I would highly recommend Honda of Lincoln and I already do to all my friends. People ask me why I would drive 130 miles to buy and service my vehicles and I tell them to try it then they will know why. I am a big fan of Honda. I rated Ryan as high as possible because of his professionalism, attention to detail and the care he gave me and my wife from start to finish. Eric also did a great job with our paper work including all the lease and finance details. Thanks for providing a great value in the automobiles that you service and sale. Gary and Deb Elliott More

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Jeff Williams manages an outstanding service department. He is wonderful to work with. We have owned a dozen Hondas. We love the vehicles and know that we will always be treated fairly. He is wonderful to work with. We have owned a dozen Hondas. We love the vehicles and know that we will always be treated fairly. More

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Jeff's outstanding customer service and his service department are the reason I purchase Honda's. You know that you will be taken care of after your purchase of your vehicle. department are the reason I purchase Honda's. You know that you will be taken care of after your purchase of your vehicle. More

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I was impresssed that they returned my phone call on a Sunday and listened to my problem and set me up with an appointment Tuesday morning. The truck was ready by lunch time. Everyone was friendly, the ar Sunday and listened to my problem and set me up with an appointment Tuesday morning. The truck was ready by lunch time. Everyone was friendly, the area was clean, everything was explained; so no problems. More

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I have experienced the friendliness of your people to be extrordinary. They treat your vehicle as though it was there own. They understand the service quality you expect, and take the time to discuss all is extrordinary. They treat your vehicle as though it was there own. They understand the service quality you expect, and take the time to discuss all issues so your vehicle is completed the way you expect. The facility is always clean and comfortable, giving you the feeling your vehicle is receiving the same treatment. Thank you Honda of Lincoln for the service you give! More

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