"I want to give a shout out to two exceptional employees..."
I want to give a shout out to two exceptional employees at Ralph Neale's Belleville Dodge Dealership. Becky Barriage, Service Advisor and Jeff Sprague, Mechanic are the professionals you want to take care of your vehicle. Becky makes it her responsibility to understand the needs of her customers, know the concerns related to their vehicles, and provide guidance and care throughout the repair process. She is truly service orientated and committed to customer satisfaction. I've dealt with Becky for many, many years and highly recommend future customers to consider not only the quality vehicles sold at RNBD dealership but also the service provided. Jeff has an exceptional gift as well as talent to locate any concern, provide excellent repairs and go above and beyond to ensure all the needs of the customer are met in the repair process. Having spoken with him regarding a recent issue I know he cares about the well-being of my vehicle as much as I do. Special thanks to both for taking great care of my Jeep!
"Family Owned & Operated - Knowledgeable sales staff."
When it came time to purchase a new vehicle, I spoke to Dave Neale about my purchase. Dave listened to the concerns that I had with the vehicle that I was driving, and determined what my needs & wants were, in a budget that I could comfortably afford. I felt no pressure from Dave to purchase the vehicle, which is an experience that I have had in other Dealerships.
One of the things that I like about this dealership is that it is locally owned and operated. My salesman, Dave, is the brother of the owner. I met Ryan Barclay who is a family member, and very pleasant. I also met Ralph Neale, the owner of the business. He was very professional and thanked me for my business. It is rare nowadays to have such a business connection in the family, and I feel that they would work hard to maintain my business.
Max Gannon organized my financing, and was very clear about what my options were and gave me some advise on what he thought worked for me.
I have also used the service department at Belleville Dodge for many years. I would not trust my vehicles with anyone other than my mechanic Jeff Sprague. He seems to be very knowledgeable about his profession and I have not had any call-backs for work performed.
Overall, great experiences. I will return!