Jeff Kiehn | Page 5

I scheduled a standard Ford service for 30000 miles The service department complained that it was wrong and had to be entered as individual items instead of a standard service. The price then skyrocketed. service department complained that it was wrong and had to be entered as individual items instead of a standard service. The price then skyrocketed. Then after they touched my truck they never did the minimum parts of a scheduled service. They did not lube any of my front end. My truck is a F350 dually with a solid front axle which has steering knuckle universal joints they never lubed in six 5000 mile services. I asked them to service my batteries due to corrosion. They charged me over $117, and they only cleaned the battery posts and left a massive amount of corrosion next to and under the battery hold down clamp on both batteries. They said they inspected my coolant and it was good. Then I got home and found I was a gallon down. I couldn’t see it in my coolant bottle. And then it ended up that the color coolant I was supposed to have, wasn’t what I had. I also have been having a problem with a leak on my right passenger tire. They wanted to re-program my TPMS instead of changing my valve stem which Les Schwab did for free. I will be taking my business elsewhere since I can’t count on Ford to do the proper services and support their own equipment. More

by WRECKERMECH Verified Customer Verified Customer

Helpful 0

Report | Print

Super slow with oil changes 2 1/2 hours for a scheduled appointment super ridiculous appointment super ridiculous More

by Dollie-ewu Verified Customer Verified Customer

Helpful 0

Report | Print

Corwin Ford is the most professional and knowledgeable car dealer I have ever been to. Their maintenance department is top shelf. Far better than other dealers in town. car dealer I have ever been to. Their maintenance department is top shelf. Far better than other dealers in town. More

by randtmassie Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly and fast service. Hopefully same experience everytime. Very accommodating to my need for rental vehicle. Hopefully same experience everytime. Very accommodating to my need for rental vehicle. More

by Robert Verified Customer Verified Customer

Helpful 0

Report | Print

The gentleman in scheduling was amazing. Solved the problem and found the lost part I paid for. That I never got a call on when it arrived. He ran around the shop and talked to different peo Solved the problem and found the lost part I paid for. That I never got a call on when it arrived. He ran around the shop and talked to different people. Till he found my part. The first gentleman insisted I got the part across the street. I knew I did not. But was made to feel like I was dumb. Kudos to your scheduling gentleman More

by Robbinmom Verified Customer Verified Customer

Helpful 0

Report | Print

Jeff was insulting, and used sales tactics to make me feel stupid for not buying. Called me the wrong name, told me I “stormed out” even though I politely thanked the sales guy and shook his hand. Worst feel stupid for not buying. Called me the wrong name, told me I “stormed out” even though I politely thanked the sales guy and shook his hand. Worst experience with a car dealer in my life. Purchased a more expensive car, at a better value 3 days later. I wanted the truck at Corwin but refuse to spend my money in a place like this. I’ll make sure to share this story with anyone in Spokane wanting to buy a truck in the future. More

by volkswagen73 Verified Customer Verified Customer

Helpful 0

Report | Print

Had to put a new engine in my truck and they worked hard to help me keep it within my budget! They were kind and thoughtful and went out of their way to help a guy who loved his truck. to help me keep it within my budget! They were kind and thoughtful and went out of their way to help a guy who loved his truck. More

by Derek Verified Customer Verified Customer

Helpful 0

Report | Print

They were fast and efficient and very friendly. Their pick up and drop service is the best I have had. Their pick up and drop service is the best I have had. More

by mmhjohan Verified Customer Verified Customer

Helpful 0

Report | Print

As always working with Keith is a pleasure. Easy to get on the schedule and a quick turnaround. Easy to get on the schedule and a quick turnaround. More

by AARONG100 Verified Customer Verified Customer

Helpful 0

Report | Print

Very professional, the Mobile service was great. Showed up and completed the service in a timely manner Showed up and completed the service in a timely manner More

by JOHNGILDEN Verified Customer Verified Customer

Helpful 0

Report | Print