84 Reviews
Write a Review84 Reviews of Kolten Heck
May 17, 2024
Colton’s customer service was excellent pleased with the time it took to take care of the repair. Also, the valet parking was a good add-on free service. Thank you. time it took to take care of the repair. Also, the valet parking was a good add-on free service. Thank you. More
May 15, 2024
The customer service was horrible! I was assigned 4 Customer Reps (Johnny, Madi, Kayla and Jeff), before Kolton. My calls weren’t returned and I had to go in to check the status of my I was assigned 4 Customer Reps (Johnny, Madi, Kayla and Jeff), before Kolton. My calls weren’t returned and I had to go in to check the status of my vehicle several times. My vehicle sat for over a month before someone informed me it was ready. The battery was dead when I picked it up, the work was not completed and my remote start did not work afterwards (which it worked before). A part was ordered to fix my vehicle, but it was the wrong one, so my vehicle sat at Corwin for almost 2 months. Finally got my vehicle back and the remote start still doesn’t work, but the other issue was resolved. Corwin has had my vehicle in their possession more in the last 9 months than I have. The experience was awful. I just want it fixed! More
Other Employees Tagged: Kayla Lambert, Madeline Diamante
May 15, 2024
Excellent customer service, my Ford Maverick broke down due to a recall, they were able to get my truck in quickly and repair the recall. Very happy with their service! due to a recall, they were able to get my truck in quickly and repair the recall. Very happy with their service! More
May 14, 2024
Corwin ford is a good dealership, the service department is quick and reliable. Good pricing. is quick and reliable. Good pricing. More
Other Employees Tagged: Tyler Goutermout, Sam Perry, Jason Moran, Tanner Davis, Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Madeline Diamante
May 14, 2024
We appreciate this dealership. Drive 50+ to get here Keith always makes it worth it Drive 50+ to get here Keith always makes it worth it More
Other Employees Tagged: Keith Trowbridge
May 11, 2024
It was a wonderful experience, everyone one is so helpful and caring, would definitely recommend! and caring, would definitely recommend! More
Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Madeline Diamante
May 08, 2024
This group is always pleasant, have gotten to see the dame faces time and time again. Very friendly, making the appointments an easy and smooth experience. They keep you informed of the process along the dame faces time and time again. Very friendly, making the appointments an easy and smooth experience. They keep you informed of the process along the way, just a great group of people! More
Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Madeline Diamante
May 08, 2024
The entrance into the Big door entering the service center should be revamped there was cars coming in from sprague ave ,Apple way going North cars honking people couldn’t get through delivery trucks e center should be revamped there was cars coming in from sprague ave ,Apple way going North cars honking people couldn’t get through delivery trucks etc. my wife had to have a sensor installed in the gas tank and 60,000 mile check up and Maintenance to the tune of 1,700 dollars I got the truck home my wife gave me the bill and thought the didn’t pull a spark plug or an injector to see if the needed to be changed! I don’t know when Ford wants them changed! But the sensor that had to be replaced on the gas tank with 57,000 miles, what’s that tell you about there products! More