Jeff Grundy | Page 10
Service Advisor
Capital Ford of Wilmington
4222 Oleander Dr
Wilmington, NC 28403
101 Reviews
Write a Review101 Reviews of Jeff Grundy
June 07, 2023
Always great to go to the dealership! My issues are always resolved the same visit. Great prices. Great people My issues are always resolved the same visit. Great prices. Great people More
Other Employees Tagged: Judith Baird, Caleb Sayers, Caty Trouton, Crystal Loree, Stephanie Coin, Kyle Shaw, Joe Honeycutt, Ryanne Lamkin
May 26, 2023
Easy to schedule an appointment Completed on time Communicated well Very good experience Recommend highly time Communicated well Very good experience Recommend highly More
Other Employees Tagged: Judith Baird, Caleb Sayers, Caty Trouton, Crystal Loree, Stephanie Coin, Kyle Shaw, Joe Honeycutt, Ryanne Lamkin
May 25, 2023
Service dept. called and said vehicular ready, but forgot to do my oil change, waited almost 2 hours, but did not charge me for the oil change. called and said vehicular ready, but forgot to do my oil change, waited almost 2 hours, but did not charge me for the oil change. More
May 24, 2023
Service personnel are helpful and take time to understand customer concerns to resolve issues to satisfaction. customer concerns to resolve issues to satisfaction. More
Other Employees Tagged: Ryanne Lamkin , Dylan
May 14, 2023
Upsetting. I felt underserved and under valued as a loyal Ford customer and advocate for ford products. It has always been my experience that like the ford f150 I felt underserved and under valued as a loyal Ford customer and advocate for ford products. It has always been my experience that like the ford f150's and mustangs that I have owned over the years, I could count on the dependability and confidence that ford exemplified. Not the case this time. Instead I felt an aire of assumed ignorance, with little explanation or reverence and respect that unfortunately conveyed disrespect to not only myself as a consumer but other Ford colleagues and their competencies. Simply put, profit over principal. More
Other Employees Tagged: Jeff Grundy