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Jeff Bowman
699 Reviews
699 Reviews
Write a ReviewDealership Experience
7 yrs, 4 mos
Industry Experience
9 yrs, 4 mos
699 Reviews of Jeff Bowman
May 12, 2024
The greedy mechanic that serviced my Crosstrek should be fired! I don't think I'll take my car back to this dealership. Issa and Jeff are great! They were professional and honest. I can't say the same for t fired! I don't think I'll take my car back to this dealership. Issa and Jeff are great! They were professional and honest. I can't say the same for the mechanic. He added "Needs immediate attention" for a Drive Belt that I recently replaced. He even added a video to make me believe it was true. Apparently, Subaru pays these mechanics by the type of job. So of course, the mechanics will claim something needs repaired when it doesn't. I just didn't think this Subaru was like that. I will never TRUST this Subaru Service Department again. More
by MEREDITHCHRISTEN
Verified CustomerOther Employees Tagged: Issa Kone
Helpful 
May 09, 2024
Everyone was awesome and my car was done quickly. They handled all of the service my car needed They handled all of the service my car needed More
by CAYBAC
Other Employees Tagged: Robert Hynson, Susan Brown, Jeremiah Ramirez
April 21, 2024
Beware of suggested repairs. I’m always told that another service needs to be done in addition to what I come in for. I spent over $2,000 in April of 2023 getting the 60,000 m I’m always told that another service needs to be done in addition to what I come in for. I spent over $2,000 in April of 2023 getting the 60,000 mile service and a valve replacement. I only wanted to get an oil change and tire rotation that day. The only nice thing I can say about that experience was that I was provided loaner cars because the TPMS sensor would not go away on my tires and my Forester had to stay in the shop for a little while. Recently in March 2024, I went in for an oil change and tire rotation. Just a couple minutes of being there, I’m told that I need to have front and rear differential service done, and that it should’ve been done at 45,000 miles. This would cost me $339. This is the first time I’ve been told that I need this . When I brought in my Subaru in September 2023, just for an oil change, I was told that I would need to think about getting the drive belt replaced, yet nothing was mentioned then about front and rear differential service. During the recent March 2024 visit when they were going to rotate the tires, one of the lug nuts was torqued on too tight, the lug nut seized up when they were trying to get one of the tires off for the rotation. I was told to get it repaired was gonna cost me $230+. As for the lug nut issue, the last place that worked on the tires was Subaru Gwinnett. I sat at their beautiful new facility for 2 hours and just had the oil changed without the tires being rotated. I ended up taking my Forester to Mavis for tire rotation and they replaced the lug nut free of charge. It was only gonna cost me $12.98 instead of the $230+ that Subaru wanted to charge me. More
by DW
April 18, 2024
The customer service at this dealership made me want to continue coming back, especially with how they go above and beyond for their customers. I would recommend this dealership to anyone I know! continue coming back, especially with how they go above and beyond for their customers. I would recommend this dealership to anyone I know! More
by booboo_1203
Other Employees Tagged: Jill Thurston, Julie Adams, John Anderson, Hailey Armour, Jeremiah Ramirez, Michael Gallardo, Issa Kone
April 13, 2024
Thank you to Jeff for explaining everything to me. As usual I'm always pleased to take my Subaru to Subaru of Gwinnett. Everyone is very pleasant and helpful and it's just a great place to take your v As usual I'm always pleased to take my Subaru to Subaru of Gwinnett. Everyone is very pleasant and helpful and it's just a great place to take your vehicle. I've been coming here since 2015. I wouldn't go anywhere else. More
by KARLENE.GENTLES
April 12, 2024
Awesome customer service every single time I return. Keep up the hard work subaru dealer Keep up the hard work subaru dealer More
by KENDELL.GEORGE
Other Employees Tagged: John Anderson, Jeremiah Ramirez
April 10, 2024
I received great service. I live in Buckhead, but choose to use Subaru of Gwinnett due to the quality of service I have received from the day I purchased my latest Subaru. T I live in Buckhead, but choose to use Subaru of Gwinnett due to the quality of service I have received from the day I purchased my latest Subaru. The pick up service is invaluable and one of the reasons I choose this dealership. More
by YOUR_BUD_DALE
Other Employees Tagged: Issa Kone
