Introducing Jean Martin, our Service Advisor who enjoys a unique level of customer loyalty that's almost legendary. With a knack for creating connections that run as deep as a Subaru's reliability, Jean is your trusted companion in maintaining and caring for your vehicle. She's not just managing service; she's cultivating a community of satisfied customers who value her expertise. Jean's dedication to providing exceptional service is as steadfast as the brand's reputation for dependability. When she's not assisting customers, you might catch her sharing stories and laughter with longtime clients or engaging in discussions about cars, showcasing that her rapport with customers extends beyond the service desk. With Jean overseeing your service needs, every interaction becomes a testament to the exceptional care and relationships she fosters as a beloved service advisor.
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Write a Review151 Reviews of Jean Martin
December 13, 2017
Oil changed, resulted in issue - working towards fixing Service department had an oil change issue on my forester. The result was a leak on my paver driveway. Subaru recognized the issue and offered to fi Service department had an oil change issue on my forester. The result was a leak on my paver driveway. Subaru recognized the issue and offered to fix the problem both with car and driveway. More
Other Employees Tagged: Jim Dougherty, Mark Montero, Reina Salazar
November 23, 2017
Good experience from start to finish Had a deposit on a Honda CRV but was only "in like" with it after a test drive. Walked into Sport Subaru on a dark Sunday evening after a tiring day o Had a deposit on a Honda CRV but was only "in like" with it after a test drive. Walked into Sport Subaru on a dark Sunday evening after a tiring day of car shopping and immediately saw an Outback that beckoned me. I felt the love! The icing on the cake was the attentive, informative, enthusiastic, and low pressure staff, particularly Alex T. The next day he guided me through a pretty smooth and painless sale. Everyone I worked with at Sport Subaru was great (sales, insurance, financing, and service). More
Other Employees Tagged: Liz Cruz, Alex Tamer, Insurance man, not sure of name
November 21, 2017
Subaru and James are the best! James was very knowledgeable and patiently answered my many questions throughout the car buying experience. He helped everything to move along smoothl James was very knowledgeable and patiently answered my many questions throughout the car buying experience. He helped everything to move along smoothly, and it was the best car buying experience I have had. More
Other Employees Tagged: James Menzies , Liz Cruz
November 07, 2017
2018 Subaru Forester Christine Brightwell was very helpful and knowledgeable with the purchase of my new 2018 Subaru Forester. She was extremely relatable and worked very Christine Brightwell was very helpful and knowledgeable with the purchase of my new 2018 Subaru Forester. She was extremely relatable and worked very hard to get us the best deal that would send us home in a new Subaru. Jon Frisby in the Finance department was wonderful. He made the process of signing paperwork an experience that we will not soon forget. His personality is larger than life and he was a pleasure to deal with. More
Other Employees Tagged: Christine Brightwell, Jonathan Frisby , Ted Pappas
October 16, 2017
Structured for Success I test sincerity more than product. I have a nature of challenging salespersons. If they are more interested in their agenda than mine, I do not dea I test sincerity more than product. I have a nature of challenging salespersons. If they are more interested in their agenda than mine, I do not deal with them. Honestly, the parties listed in this report passed with flying colors and I will be recommending to my friends that they deal with the dealership. Subaru should send a representative to the dealership to learn good practices for other dealerships to use. I would be happy to share my experience with anyone from Subaru Corporate who is interested. The whole process started with Jean in Service and progressed to Ted and David and then to Trevor. Every party exhibited the characteristics I look for when considering products. More
Other Employees Tagged: David Roman , Trevor Jeffery, Ted Pappas
October 10, 2017
Excellent knowledge creates superb buying experience. This is the second new Subaru we purchased from Trevor Jeffery in the last 15 months. We were able to purchase exactly what we needed each time at a v This is the second new Subaru we purchased from Trevor Jeffery in the last 15 months. We were able to purchase exactly what we needed each time at a very fair price. Trevor is the knowledge expert when it comes to Subaru's. The sales/service doesn't end when you drive off the lot - it's just beginning. To say that we are fans of the Subaru line up is an understatement. We love the safety, comfort & performance of our Outback & Legacy. Sport Subaru employs friendly & knowledgeable staff that makes the entire experience relaxed and enjoyable. More
Other Employees Tagged: Jonathan Frisby , Trevor Jeffery, Ted Pappas
September 22, 2017
It was great! My husband and I stopped in to see an suv. We had two goals. His was getting all the bells and whistles and my goal was to be able to fit the price in My husband and I stopped in to see an suv. We had two goals. His was getting all the bells and whistles and my goal was to be able to fit the price in my budget. I thought there was very little chance to meet both goals, but Alejandra was up to the chore. She showed us many different suv's. She made buying a car easy. More
Other Employees Tagged: Jonathan Frisby , Ted Pappas, Alejandra Quintero
September 04, 2017
Su(b)per Professional and Helpful Service Sport Subaru is an excellent dealership for sales and service. My experience with both departments has only been positive. Trevor in Sales and Jean in Sport Subaru is an excellent dealership for sales and service. My experience with both departments has only been positive. Trevor in Sales and Jean in Service are wonderful to work with. The pride they take in the Subaru brand was one of the reasons I purchased my new car at Sport Subaru. More
Other Employees Tagged: Trevor Jeffery
August 31, 2017
The third time is a charm This was my third vehicle purchase at Don Mealey Subaru. I have always worked with Alex Tammer. Why? It's simple. I let Alex know what vehicle I a This was my third vehicle purchase at Don Mealey Subaru. I have always worked with Alex Tammer. Why? It's simple. I let Alex know what vehicle I am looking for and the deal I wish to accomplish. From there on it is a seamless and easy process. Alex always works the hardest and is very diligent so I can leave with the vehicle and the deal I was looking for. Alex you are the best! I have done my financing always with Jonathan Frisby. Jon always works with me to get the best financing options that fit my budget. Jon knows his stuff! More
Other Employees Tagged: Jonathan Frisby , Ted Pappas, Alex Tamer
July 21, 2017
Excellent buying experience. When we concluded our purchase we did not feel as if we had completed a business transaction but rather that we had been helped by friends to acquire When we concluded our purchase we did not feel as if we had completed a business transaction but rather that we had been helped by friends to acquire a new vehicle. Martin DeSalterain, our sales consultant, is great to work with. We can recommend Don Mealey Sport Subaru without reservation. More
Other Employees Tagged: Jonathan Frisby , Martin DeSalterain
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