Introducing Jean Martin, our Service Advisor who enjoys a unique level of customer loyalty that's almost legendary. With a knack for creating connections that run as deep as a Subaru's reliability, Jean is your trusted companion in maintaining and caring for your vehicle. She's not just managing service; she's cultivating a community of satisfied customers who value her expertise. Jean's dedication to providing exceptional service is as steadfast as the brand's reputation for dependability. When she's not assisting customers, you might catch her sharing stories and laughter with longtime clients or engaging in discussions about cars, showcasing that her rapport with customers extends beyond the service desk. With Jean overseeing your service needs, every interaction becomes a testament to the exceptional care and relationships she fosters as a beloved service advisor.
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Write a Review151 Reviews of Jean Martin
June 25, 2018
Excellent, friendly, timely customer service David Santiago helped me go through my purchase of a new vehicle smoothly and efficiently. He took the time to explain everything that I was signing a David Santiago helped me go through my purchase of a new vehicle smoothly and efficiently. He took the time to explain everything that I was signing and what to expect in the process, and he answered all of my questions satisfactorily. Any discrepancies we found were quickly resolved. I only felt pressured by the finance person, who pushed several profit-making options in front of me, but in the end it's on me to say "no" if I'm not interested. Overall great experience, got the vehicle for the price I was looking for, and everyone I meet is super friendly and down to Earth. More
Other Employees Tagged: David Roman, Jonathan Frisby , David Santiago, Evelina Santiago
June 03, 2018
The best! We have been using this dealership for service for several years. The service department is fantastic and Jean, our service representative is the best We have been using this dealership for service for several years. The service department is fantastic and Jean, our service representative is the best I have ever done business with. We just purchased a new Crosstrek and our sales representative, Andrew Kitchens was very knowledgeable, professional and worked with us to get a very fair deal. This is our fourth Subaru and we see no need to ever change brands or dealerships. Our experience with Don Marley Sport Subaru could not be better. More
Other Employees Tagged: Jonathan Frisby , Andrew Kitchens
May 25, 2018
Outstanding service from consummate professionals. Outstanding experience purchasing a car from Sport Subaru. Robert Duran was spectacular, knowledgeable, and exceeded our expectations in every way. Outstanding experience purchasing a car from Sport Subaru. Robert Duran was spectacular, knowledgeable, and exceeded our expectations in every way. Jon Frisby might actually be a superhero. My highest recommendation for these dealership and their staff! All members of the team went above and beyond to not only set me up with a spectacular car but also ensure every final detail was perfect. More
Other Employees Tagged: Jonathan Frisby, Robert Duran
May 16, 2018
Excellent!!!! Best dealership i’ve been in orlando. I didn’t waist my time and everything was fast! The car that i bought had something some wrong and i took it t Best dealership i’ve been in orlando. I didn’t waist my time and everything was fast! The car that i bought had something some wrong and i took it to the service and they fixed it so fast! Thanks a lot! More
Other Employees Tagged: Gil Amir, Liz Cruz, Alejandra Quintero
April 23, 2018
Great Experience Alex did a great job. I truly feel that he went beyond to satisfy my needs. John in finance also was vrrst. Second Outback from this Great guys Alex did a great job. I truly feel that he went beyond to satisfy my needs. John in finance also was vrrst. Second Outback from this Great guys More
Other Employees Tagged: Jonathan Frisby , Orlando Soto, Alex Tamer
March 30, 2018
Outstanding car Buying experience at Don Marley Sport Subaru Another excellent car buying experience at Don Marley Sport Subaru today! Rafael Romero was very professional and curteous in his dealing with me. My Another excellent car buying experience at Don Marley Sport Subaru today! Rafael Romero was very professional and curteous in his dealing with me. My son bought his 2018 Subaru Impreza Sport Hatchback (Blue) last month and when I drove it, I knew I wanted this sweet ride for myself. Today is my birthday and I treated myself to a 2018 Subaru Impreza Sport Hatchback (Red)! The dealership from Rafael (Salesman) to Gil (Finance Manager) and Jean (Service) ... all top notch and I would highly recommend doing business with these specific individuals and/ or the dealership itself. At Don Mealy Sport Subaru there is excellent service after the sale! Go buy a Subaru today from Don Mealey Sport Subaru. More
Other Employees Tagged: Gil Amir, Rafael Romero, Kristina Ross
March 03, 2018
A great experience I bought my new 2017 Subaru Outback at Sport Subaru and could not be happier. I have been bringing my 2014 Outback to this dealer for the last 4 year I bought my new 2017 Subaru Outback at Sport Subaru and could not be happier. I have been bringing my 2014 Outback to this dealer for the last 4 years for service. My service advisor, Jean Martin recommended Trevor Jeffrey when I decided to get a new Outback. He is an exceptional salesman, and took great care to help get me exactly what I wanted. He went above and beyond to make sure that the car was perfect prior to delivery. I highly recommend Trevor if you are looking for a new car. I also recommend Jean for your service needs. More
Other Employees Tagged: Gil Amir, Trevor Jeffery
February 05, 2018
My second car here Excellent dealership. This is my second vehicle purchased here Andrew Kitchens in sales and Jean Martin in service are just the best. Highly recomme Excellent dealership. This is my second vehicle purchased here Andrew Kitchens in sales and Jean Martin in service are just the best. Highly recommend this dealership. More
Other Employees Tagged: Jonathan Frisby , Andrew Kitchens
January 17, 2018
Bought a new Subaru Forrester Trevor Jeffery helped with my last purchase of a Forrester in 2012. Since he was very helpful at the time, I requested his assistance in purchasing a Trevor Jeffery helped with my last purchase of a Forrester in 2012. Since he was very helpful at the time, I requested his assistance in purchasing a new Forrester 2018. As always, Trevor is helpful, explains clearly the steps involved in the purchase of a new vehicle and friendly. I am very satisfied with his service. More
Other Employees Tagged: Trevor Jeffery
December 21, 2017
Best Subaru dealership in Florida! This is my second review of this dealership, and the people I dealt with. It is also my third car overall I have bought from this dealership...two in This is my second review of this dealership, and the people I dealt with. It is also my third car overall I have bought from this dealership...two in the last two months. I have already reviewed my 2018 Outback, and now I want to review my 2018 Crosstrek I purchased for my daughter! Frances Vargas of course is a wonderful Salesperson who made sure all of my questions were answered, and truly seems to care that you the buyer get all of the information needed to make a good decision. I also liked the way that she was never pushy, but listened to what my daughter and I had to say, and what we wanted. She also wasn't arrogant, or tried to push me into something I didn't want. I will definitely recommend her to anyone wanting to buy a car! I would also like to say how great the service agent Jean Martin has been. I love how she made it a point to address questions or problems I have/had, and treated us like we were family members. She has been efficient, and responsible in our interactions, and I can't say how much I really appreciate that. I live on the other side of town, just a few miles from another Subaru dealership, but will drive all the way over to Sports Subaru just to deal with someone I trust like Jean and Frances. Thank you Mr. Mealey for hiring such awesome employees! You have earned my customer loyalty! Oh and again, I dealt with Ted Pappas, and Jonathan (Superman) Frisby who were both just as awesome! Both purchases were the best car buying experiences I have ever had with all parties involved...and I have purchased over 20 cars in my lifetime.... More
Other Employees Tagged: Jonathan Frisby , Ted Pappas, Frances Vargas
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