Jason Velazquez
Jason Velazquez at MINI of Ramsey
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Jason Velazquez

Service Advisor

MINI of Ramsey

925 Route 17 South
Ramsey, NJ 07446

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4.9
371 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

6 yrs, 7 mos

4.9

371 Reviews

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371 Reviews of Jason Velazquez

May 10, 2024

Dealership Rating
Employee Rating

Service techs appear very knowledgeable and inspire confidence in their work and service managers proved very helpful when there was a minor mistake on my bill. More

by DailyCommunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Mozdziez

May 09, 2024

Dealership Rating
Employee Rating

Always helpful and upfront about any issues By by by by by by by byy More

by THEDORNERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Mozdziez, Daniel Murphy

May 10, 2024

MINI of Ramsey responded

Hello! Thanks for letting us know that our team is always upfront about any issues. We look forward to seeing you again at MINI of Ramsey!

May 08, 2024

Dealership Rating
Employee Rating

Great experience from start to finish. Easy to schedule, smooth check in, good communication throughout the process. Thank you. More

by stuart.cornell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

MINI of Ramsey responded

Hello Stuart! We're glad to know your experience at MINI of Ramsey was smooth from start to finish! Thanks for the positive feedback, we appreciate it. Safe travels ahead and come again soon!

May 01, 2024

Dealership Rating
Employee Rating

Good attention , services to the client, and they bring Coffee and Tea.and my personal is my favorite More

by EDWARD2452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Mozdziez, Daniel Murphy

May 10, 2024

MINI of Ramsey responded

Hi Edward! We're glad to know you enjoyed our service and the coffee & tea at MINI of Ramsey! We appreciate your feedback and hope to see you again soon!

April 24, 2024

Dealership Rating
Employee Rating

Service appointment was easily made. Entire staff was pleasant and comfortable to work with. Dan Murphy was right on the ball with topics and concerns that I had with my vehicle. The tec More

by Frank
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Mozdziez, Daniel Murphy , Mike shop foreman

Apr 25, 2024

MINI of Ramsey responded

Hi Frank! It's great to know that Dan and the rest of our team at MINI of Ramsey met your expectations! We strive for professionalism and efficiency in all we do. Thanks for giving us a thumbs up. We hope to see you again!

April 19, 2024

Dealership Rating
Employee Rating

I love the customer service! I had an emergency Repair and they were on top of it they made an opening for me. They got me out enough time to go to work and I could too crazy and More

by SUEPERLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Mozdziez, Daniel Murphy

Apr 22, 2024

MINI of Ramsey responded

Hello! We're so glad to know that our team at MINI of Ramsey was able to assist you promptly and efficiently during your emergency repair. It's great hearing about the positive experience you had with us! Thanks for sharing this review and come again soon!

April 19, 2024

Dealership Rating
Employee Rating

Good service , Attention when you call , no problem at all , if you need anything just let us know and gad blessings More

by EDWARD2452
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Pereira

Apr 25, 2024

MINI of Ramsey responded

We appreciate your feedback and are glad to know you found our service good. If there is anything else that we can do to improve your experience, please reach out at the number below. Thank you, Mark Mozdziez - Service Manager - 551-777-5641

April 18, 2024

Dealership Rating
Employee Rating

Every person is welcoming showing concern over your vehicle's issue. Jason"s communication with me as well as the Technicians is paramount More

by katharinebarthk
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Mozdziez, Daniel Murphy

Apr 19, 2024

MINI of Ramsey responded

Hi Katharine! We're glad to know that Jason and the team at MINI of Ramsey were able to provide you with excellent service. We appreciate your feedback and hope to see you again soon!

April 18, 2024

Dealership Rating
Employee Rating

Everyone is very attentive to your needs Jason was kind and calming through this horrible twice towed. More

by katharinebarthk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Mozdziez, Daniel Murphy , Matt was very helpful from Service I believe

Apr 19, 2024

MINI of Ramsey responded

Hi Katharine! We're glad to know that Jason and our team at MINI of Ramsey were able to provide you with attentive service during a stressful time. Thanks for sharing your experience and come again soon!

April 18, 2024

Dealership Rating
Employee Rating

This dealership is excellent. They are efficient and honor their work and warranties. I am going to buy another mini from them in about a year. More

by CINCHDAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

MINI of Ramsey responded

Hello! We're so glad to know you had a great experience with us at MINI of Ramsey! We appreciate your trust in our work and warranties. Looking forward to seeing you again when it's time for that new Mini!

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