Mark Mozdziez
Mark Mozdziez at MINI of Ramsey
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Mark Mozdziez

Service Manager

MINI of Ramsey

925 Route 17 South
Ramsey, NJ 07446

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4.8
448 Reviews
4.8

448 Reviews

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448 Reviews of Mark Mozdziez

May 10, 2024

Dealership Rating
Employee Rating

Service techs appear very knowledgeable and inspire confidence in their work and service managers proved very helpful when there was a minor mistake on my bill. More

by DailyCommunter
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Velazquez

May 09, 2024

Dealership Rating
Employee Rating

Always helpful and upfront about any issues By by by by by by by byy More

by THEDORNERS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Murphy, Jason Velazquez

May 10, 2024

MINI of Ramsey responded

Hello! Thanks for letting us know that our team is always upfront about any issues. We look forward to seeing you again at MINI of Ramsey!

May 02, 2024

Dealership Rating
Employee Rating

Jason is super attentive and very easy to work with. I always get the information that I need plus guidance on them as well. More

by DTINEOCOHN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 10, 2024

MINI of Ramsey responded

Hello! It's great to know that Jason provided you with the attentive service we aim for at MINI of Ramsey. Thanks for sharing your experience and come again soon!

May 02, 2024

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Employee Rating

I am very satisfied with the service I was given by all the staff members that assisted me More

by SOLERWELDING
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 10, 2024

MINI of Ramsey responded

Hello! Thanks for letting us know that you were very satisfied with the service you received at MINI of Ramsey. Come again soon!

May 01, 2024

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Employee Rating

Good attention , services to the client, and they bring Coffee and Tea.and my personal is my favorite More

by EDWARD2452
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Murphy, Jason Velazquez

May 10, 2024

MINI of Ramsey responded

Hi Edward! We're glad to know you enjoyed our service and the coffee & tea at MINI of Ramsey! We appreciate your feedback and hope to see you again soon!

April 27, 2024

Dealership Rating
Employee Rating

Drop the car on Thursday last week the car was inspected by insurance adjuster on Monday I was told it will be ready Tuesday it was not Wednesday I have to call them nobody could tell me if the car was read More

by carcas919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Murphy

May 01, 2024

MINI of Ramsey responded

I'm sorry to read about your experience and the communication you've encountered. This is not the level of service we aim for, especially when it comes to vehicle repairs and customer follow-ups. I understand how frustrating this must be, so let's get things sorted out as soon as possible. Please reach out at your earliest convenience so we can address these issues directly. Thank you, Mark Mozdziez - Service Manager - 551-777-5641

April 24, 2024

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Employee Rating

Service reps were very helpful. Had a minor discrepancy on the bill and they immediately corrected it. All services were clearly explained. More

by DailyCommunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

MINI of Ramsey responded

Hello! We're glad to know our team at MINI of Ramsey was able to assist you effectively and resolve any discrepancies. We always aim for transparency in all we do. Thanks for the positive feedback and come again soon!

April 24, 2024

Dealership Rating
Employee Rating

Service appointment was easily made. Entire staff was pleasant and comfortable to work with. Dan Murphy was right on the ball with topics and concerns that I had with my vehicle. The tec More

by Frank
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Murphy, Jason Velazquez , Mike shop foreman

Apr 25, 2024

MINI of Ramsey responded

Hi Frank! It's great to know that Dan and the rest of our team at MINI of Ramsey met your expectations! We strive for professionalism and efficiency in all we do. Thanks for giving us a thumbs up. We hope to see you again!

April 19, 2024

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I love the customer service! I had an emergency Repair and they were on top of it they made an opening for me. They got me out enough time to go to work and I could too crazy and More

by SUEPERLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Murphy, Jason Velazquez

Apr 22, 2024

MINI of Ramsey responded

Hello! We're so glad to know that our team at MINI of Ramsey was able to assist you promptly and efficiently during your emergency repair. It's great hearing about the positive experience you had with us! Thanks for sharing this review and come again soon!

April 18, 2024

Dealership Rating
Employee Rating

Every person is welcoming showing concern over your vehicle's issue. Jason"s communication with me as well as the Technicians is paramount More

by katharinebarthk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Murphy, Jason Velazquez

Apr 19, 2024

MINI of Ramsey responded

Hi Katharine! We're glad to know that Jason and the team at MINI of Ramsey were able to provide you with excellent service. We appreciate your feedback and hope to see you again soon!

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