Jason Giacoppo | Page 21

Colonial had many copies of the2011 Jetta SportWagon TDI I wanted in inventory. Alan and Jason were helpful, not pushy, and helped facilitate the deal. Their price offer was reasonable from the get-go. Ver I wanted in inventory. Alan and Jason were helpful, not pushy, and helped facilitate the deal. Their price offer was reasonable from the get-go. Very little haggling to get to yes. Ann (right name?) got us a very good financing deal. Car and financing were ready to go the next day. That simple. A young associate (Billy? Bobby?) demonstrated all the features of the car to my satisfaction. The vehicle has delivered on all my expectations. Easily 50+ MPG on the highway. Great handling. Solid. So far so good at 3400 miles. Took the vehicle back 90 days later for its courtesy checkup. They fixed one little electrical gig and removed a nail from one tire. I'd recommend this dealership and the team. Dick, Salem MA More

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Jason was the best car sales person I've ever had the pleasure of working with. He was very knowledgeable ab out the car I was looking at, very friendly, and there was no pressure. Price negotiation wa pleasure of working with. He was very knowledgeable ab out the car I was looking at, very friendly, and there was no pressure. Price negotiation was easy and transparent, and based on my experience with other dealers, the price was very good. Even after we negotiated a price, there was still no pressure to buy that day. I did purchase that day because I got not only the best price on the car, but also better service then I expected. They even took the time to track down the exact car (color and options) that I wanted, so I have exactly what I was hoping to buy. Jason even went through all the features and controls on my particular car when I took delivery, which was very helpful and better then reading through the whole owner's manual. I definitely would refer anyone to Jason that is looking for the most positive car buying experience possible. More

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I had an unexpectedly good experience buying a new Jetta Sportswagen at Colonial VW. Jason, the internet sales manager, was responsive and knowledgeable and not pushy at all. We worked out a good price and Sportswagen at Colonial VW. Jason, the internet sales manager, was responsive and knowledgeable and not pushy at all. We worked out a good price and there wasn't a lot of unpleasant haggling. I also appreciated the time he spent with me showing me the features of the car. Anna, the finance manager, was pleasant and helpful in making the financing happen. She offered me all the usual extras, but didn't push them on me or use scare tactics. I appreciated both her and Jason's no-nonsense approach. I got a good price, had a good experience, and would not hesitate to do business with them again. More

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I was looking to buy a VW Tiguan when my Honda CRV lease was up. Jason contacted me early on in my search, and with little or no pressure, convinced my husband and me that leasing was probably better for m was up. Jason contacted me early on in my search, and with little or no pressure, convinced my husband and me that leasing was probably better for me than buying because of my circumstances (low mileage, like newer cars, like lower monthly payments, etc.). Jason and Anna took the necessary time getting everything in order for me and made me feel welcome and important as a customer. Later, Jason and Leo fit me in right away when I needed a wiper replaced. I was in and out of there in less than half an hour during my lunch break without an appointment. I don't know how everyone there keeps such a good spirit on hand, but it sure is a pleasure to see--as if everyone there actually enjoys their job! I have owned or leased many cars in my life, and I can't recall a more pleasant overall experience. Oh, and did I mention that I LOVE being back in a VW after having been away from them for 30+ years? More

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We went to test drive a 2009 Jetta Sportswagon and were pleasantly surprised that we could leave the same day w/the car, so we did. Jason not only had a welcoming sense of humor, but also showed a high le pleasantly surprised that we could leave the same day w/the car, so we did. Jason not only had a welcoming sense of humor, but also showed a high level of commitment with helping us negotiate logistics to his manager. The buying experience was seamless and I think the dealership was happy they got our 2006 Audi- Good luck to you Jason :) Jo & Rishi Nandi More

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Jason was fantastic. I was really nervous about buying a new car and also indecisive. I never felt pushed by him. He walked me through the steps and made it feel easy. I trusted him completely. He was a new car and also indecisive. I never felt pushed by him. He walked me through the steps and made it feel easy. I trusted him completely. He was always cheerful and patient and absolutely reliable. Really, I can't imagine anyone doing a better job! Now that I have the new car, he is still available for questions. And he never made me feel as if I was asking a stupid question. I am really grateful. More

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When I sent out information to 3 different VW dealers in the Boston area, Jason was the first to respond. He immediately found the car I had requested, a 2011 Golf 4 door. Over the phone and with emails, w the Boston area, Jason was the first to respond. He immediately found the car I had requested, a 2011 Golf 4 door. Over the phone and with emails, we were able to quickly set up the purchase. In less than a week, I was able to go to the dealership and buy the car. Through out the entire process, I was impressed with his very positive and enthusiastic attitude. He made me feel that I could rely on him to get me the best price and the extras I wanted. He was friendly, sincere, professional and clearly dedicated to doing his best to make sure that I got everything I needed. He explained every step of the process, and made me feel comfortable and confident. I was also very impressed by Anna, who went through the numbers with me, and also made sure that I understood what was involved every step of the way. The people I met at Colonial were friendly and welcoming. I never felt for a moment that I was a mere customer. but that I had made some new friends. My past experience with car dealers has made me a bit wary, but I feel that I can trust these fine folks to continue to treat me in both a professional as well as personal manner, as I return to them for maintenance and service. All in all, a five star rating! Larry Miller Cambridge MA More

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This was my first new car purchase and my first car purchase on my own- everyone (even those not directly involved!) was incredibly friendly and welcoming and made the experience a lot less intimidatin purchase on my own- everyone (even those not directly involved!) was incredibly friendly and welcoming and made the experience a lot less intimidating. I emailed back and forth with Jason for a few weeks prior to coming in and I was really impressed with how quickly he responded, his honesty and how willing he was to talk me through the whole process. When I got to the dealership Bill was very welcoming and walked me through the whole process, making sure I understood everything. He worked with me to get a good deal and he thoroughly described the financing so I could make an educated decision. Anna was also fantastic as she explained the whole financing process and my options- I really appreciate all the time and energy she put into helping me understand my options!! When I first told my parents I wanted to buy a new car my dad told me to choose a dealership that felt right in my gut- this dealership stuck out from the first day I emailed and I am thrilled with my choice. More

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Asked for leasing quotes on a VW Tiguan via Edmunds.com. Two of three dealers responded via email, the third wanted me to come in before a quote. Jason at Commonwealth was ready to accommodate my monthly Two of three dealers responded via email, the third wanted me to come in before a quote. Jason at Commonwealth was ready to accommodate my monthly fee target and paying off my last lease payment on the previous car to get the deal by June 30. Billy showed the car alternatives, explained the features, and made sure he knew what the Internet / eMail deal was before getting the final deal done. Car was delivered on time, and we are on our way with new wheels for another 3 years! Note: Dealers who do not adapt to the new Internet quoting world will never get my business. More

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The internet salesman was fantastic, picked us up and brought us to the dealership. The salesman (Matt) was great, funny and down to earth, honest and very caring about what the customer wants. New lease brought us to the dealership. The salesman (Matt) was great, funny and down to earth, honest and very caring about what the customer wants. New leaser and he was very patient and understanding! overall, a good first time experience, definitely not the sleazy car salesperson stereotype! Super receptive and easy-going environment. More

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