Hi my name is Jay! You'll recognize me as the service advisor with a smile on his face! I have been with Toyota for over 25 years. Customer satisfaction is my #1 concern and to meet all expectations, for any questions, concerns, service bookings please don't hesitate to contact me. Phone 905-668-4792 ext 215 By email: jason.ells@whitbytoyota.com
Read moreIndustry Experience
29 yrs, 9 mos
Languages Spoken
English
83 Reviews
Write a Review83 Reviews of Jason Ells
August 13, 2021
Whitby Toyota has provided us with excellent service for our 2020 Rav4, we have been fans of Toyota vehicles since we bought our first in 1978. our 2020 Rav4, we have been fans of Toyota vehicles since we bought our first in 1978. More
Other Employees Tagged: Amanda Moore, Brian Chung, Jessica Medeiros, Anthony Forbes , Maryam Hadisohi
July 25, 2021
Cheerful receiver, honest advisor and not pushy, quick service, fair cost of service, work completed did not exactly reflected what was specified prior to service but minor issue - washer fluid was not to service, fair cost of service, work completed did not exactly reflected what was specified prior to service but minor issue - washer fluid was not topped up (could be simply an oversight 🙂) More
July 14, 2021
This dealership ensures customer safety while maintaining a fast service. Everyone is polite and helpful. My Highlander was taken in promptly and I received a phone call as soon as the work was completed. a fast service. Everyone is polite and helpful. My Highlander was taken in promptly and I received a phone call as soon as the work was completed. More
Other Employees Tagged: Cameron Slater, Jessica Medeiros
July 09, 2021
The team is awesome, very accomodating staff and follows-up promptly. deals with customers professionally. the wait was manageable with free wifi. I like it that they text me for my annual service r follows-up promptly. deals with customers professionally. the wait was manageable with free wifi. I like it that they text me for my annual service reminder which I tend to forget. More
Other Employees Tagged: Adam Hassira, Anthony Forbes
July 02, 2021
Excellent excellent customer service great mechanics. caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended th caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended them. Your car will thank you. More
Other Employees Tagged: All of them deserve credit!
June 02, 2021
Thank you for your excellent and friendly service. Review of historical maintenance service was helpful. Service appointment was completed on time. Staff followed COVID-19 protocol Review of historical maintenance service was helpful. Service appointment was completed on time. Staff followed COVID-19 protocol More
May 02, 2021
Staff are curtesy and service was completed faster than expected. Why review has to be more than 25 words? With this stupid guideline, should’ve take away one star🤣 expected. Why review has to be more than 25 words? With this stupid guideline, should’ve take away one star🤣 More
Other Employees Tagged: Steve Lord, Debbie Reed, Brian Chung, Jessica Medeiros, Gord Sasse
April 19, 2021
Such an organized, professional and prompt dealer with all the departments that I had the opportunity to deal with. New cars, second hand cars and especially the service is just excellent. Strongly recomm all the departments that I had the opportunity to deal with. New cars, second hand cars and especially the service is just excellent. Strongly recommend to everyone! More
Other Employees Tagged: Debbie Reed, Brian Chung, Adam Hassira, Anthony Forbes , Chelsey Cosh
March 05, 2021
Even during Covid, this dealership was friendly, engaging and eager to see that my car was serviced quickly and in the time frame given. All the staff I encountered were helpful and considerate. I would and eager to see that my car was serviced quickly and in the time frame given. All the staff I encountered were helpful and considerate. I would not hesitate to return for service at this business! More