Jason Ells
Jason Ells at Whitby Toyota
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Jason Ells | Page 8

Service Advisor

Whitby Toyota

1025 Dundas Street West
Whitby, ON L1P 1Z1

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4.7
83 Reviews

Hi my name is Jay! You'll recognize me as the service advisor with a smile on his face! I have been with Toyota for over 25 years. Customer satisfaction is my #1 concern and to meet all expectations, for any questions, concerns, service bookings please don't hesitate to contact me. Phone 905-668-4792 ext 215 By email: jason.ells@whitbytoyota.com

Industry Experience

29 yrs, 9 mos

Languages Spoken

English English

4.7

83 Reviews

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83 Reviews of Jason Ells

August 13, 2021

Dealership Rating
Employee Rating

Whitby Toyota has provided us with excellent service for our 2020 Rav4, we have been fans of Toyota vehicles since we bought our first in 1978. More

by ralphedwardlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 25, 2021

Dealership Rating
Employee Rating

Cheerful receiver, honest advisor and not pushy, quick service, fair cost of service, work completed did not exactly reflected what was specified prior to service but minor issue - washer fluid was not to More

by arnel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 14, 2021

Dealership Rating
Employee Rating

This dealership ensures customer safety while maintaining a fast service. Everyone is polite and helpful. My Highlander was taken in promptly and I received a phone call as soon as the work was completed. More

by Jaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 09, 2021

Dealership Rating
Employee Rating

The team is awesome, very accomodating staff and follows-up promptly. deals with customers professionally. the wait was manageable with free wifi. I like it that they text me for my annual service r More

by JMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Hassira, Anthony Forbes

Jul 12, 2021

Whitby Toyota responded

Hello! Thank you for your kind review! We are so glad to hear that you had a comfortable experience within our dealership. We strive to be as accommodating, efficient and thorough as possible! Much thanks, The Whitby Toyota Team.

July 02, 2021

Dealership Rating
Employee Rating

Excellent excellent customer service great mechanics. caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended th More

by ally L
Recommend Dealer
Yes

Other Employees Tagged: All of them deserve credit!

Jul 03, 2021

Whitby Toyota responded

Hi Ally! Thank you for the kind words about our dealership. We take great pride in delivering top-notch customer service, and we are happy to hear that your experience at our dealership reflects that. Much appreciated, The Whitby Toyota team.

June 02, 2021

Dealership Rating
Employee Rating

Thank you for your excellent and friendly service. Review of historical maintenance service was helpful. Service appointment was completed on time. Staff followed COVID-19 protocol More

by Lamary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2021

Whitby Toyota responded

Hi Lamary, Thank you! Our service department constantly strives towards providing excellent, timely and thorough service to all of our customers. Kind regards, The Whitby Toyota team.

May 02, 2021

Dealership Rating
Employee Rating

Staff are curtesy and service was completed faster than expected. Why review has to be more than 25 words? With this stupid guideline, should’ve take away one star🤣 More

by EH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

EH responded

Staff are curtesy and service was completed faster than expected. Why review has to be more than 25 words? With this stupid guideline, should’ve take away one star🤣

April 19, 2021

Dealership Rating
Employee Rating

Such an organized, professional and prompt dealer with all the departments that I had the opportunity to deal with. New cars, second hand cars and especially the service is just excellent. Strongly recomm More

by Aysegul Canturk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 05, 2021

Dealership Rating
Employee Rating

Even during Covid, this dealership was friendly, engaging and eager to see that my car was serviced quickly and in the time frame given. All the staff I encountered were helpful and considerate. I would More

by Teach Sew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 19, 2021

Dealership Rating
Employee Rating

From Latanya, I was ok with service, but the attitude of my sales agent was a bit rude, felt more like I was being reprimanded. More

by Latanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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