Hi my name is Jay! You'll recognize me as the service advisor with a smile on his face! I have been with Toyota for over 25 years. Customer satisfaction is my #1 concern and to meet all expectations, for any questions, concerns, service bookings please don't hesitate to contact me. Phone 905-668-4792 ext 215 By email: jason.ells@whitbytoyota.com
Read moreIndustry Experience
29 yrs, 9 mos
Languages Spoken
English
83 Reviews
Write a Review83 Reviews of Jason Ells
October 20, 2023
Very accommodating, personable and knowledgeable about their offered services. Great to deal with at every level. their offered services. Great to deal with at every level. More
Other Employees Tagged: Adam Hassira, Grace Bradford
October 17, 2023
Not happy at all! They’re not interested in fixing my steering wheel 🛞 Customer Service had me come back twice telling me it’s their busy time of year & they’ve never They’re not interested in fixing my steering wheel 🛞 Customer Service had me come back twice telling me it’s their busy time of year & they’ve never encountered this problem before….I have to leave my vehicle there for one or 2 days & no shuttle service More
October 05, 2023
Always great service from all who I know at WT! The list is too long to mention everyone. They all know who they are and they all know who I am, I’m so thankful to have met them all through Burt A The list is too long to mention everyone. They all know who they are and they all know who I am, I’m so thankful to have met them all through Burt Agard. More
Other Employees Tagged: Amanda Moore, Kevin Wadsworth, Cameron Slater, Brian Chung, Adam Hassira, Gord Sasse, Anthony Forbes, Malik Imtiaz
July 18, 2023
The service technician was knowledgeable and very helpful! I’m very pleased with the service at Whitby Toyota! helpful! I’m very pleased with the service at Whitby Toyota! More
Other Employees Tagged: Brian Chung
July 18, 2023
I got my corolla serviced, and repaired in Whitby Toyota . They did very good job. The advisor, Jason Ells, gave me the detail info about the condition of each part that was inspected,, and he gave me cost . They did very good job. The advisor, Jason Ells, gave me the detail info about the condition of each part that was inspected,, and he gave me cost estimate for the part that need replacement, and ask for permission to replace. I really like the detail info. 👍 More
July 14, 2023
Whitby Toyota has long been my exclusive dealership of choice for purchasing and service. Their entire staff is highly personable, honest, and have been a pleasure on every visit. A special shout out to B choice for purchasing and service. Their entire staff is highly personable, honest, and have been a pleasure on every visit. A special shout out to Brian (service consultant), and Jason (service advisor) who gave me 5 star service from start to finish. All of the advisors behind the desk are fabulous! You’re always in good hands with this team. Also had the pleasure of meeting Jessica in customer relations. Thanks for being so awesome with me and my son. More
Other Employees Tagged: Amanda Moore, Cameron Slater, Brian Chung, Jessica Medeiros, Anthony Forbes , Ian Kingsley
July 08, 2023
People are very professional. They completed the job fast. Accommodating staff with free coffee. Clean washrooms They completed the job fast. Accommodating staff with free coffee. Clean washrooms More
Other Employees Tagged: Brian Chung, Grace Bradford
June 27, 2023
I have been to Whitby Toyota for many services, such as oil changes, tire issues, etc. and the service staff are extremely friendly and efficient! I am confident my car is always getting top quality servic oil changes, tire issues, etc. and the service staff are extremely friendly and efficient! I am confident my car is always getting top quality service and you a treated like family. I look forward to many more visits here. More
Other Employees Tagged: Amanda Moore, Cameron Slater, Brian Chung, Jessica Medeiros, Gord Sasse, Anthony Forbes
June 20, 2023
Staff at Whitby Toyota are fantastic. Jay, Brian, the ladies in service, Adam and crew are fabulous! Idropped my car off night before. Next morning I received a call from Jay in service Jay, Brian, the ladies in service, Adam and crew are fabulous! Idropped my car off night before. Next morning I received a call from Jay in service letting me know, my car was received and they would get right back to me once they looked at my car. I feel confident when I bring my car in that any concerns I have are conveyed to Adam and crew and thoroughly addressed. My 1998 Toyota is still going strong!! Thanks Whitby Toyota!! 😊 Allyson L More
Other Employees Tagged: Brian Chung , Adam