Jason Ells
Jason Ells at Whitby Toyota

Jason Ells

Service Advisor

Whitby Toyota

1025 Dundas Street West
Whitby, ON L1P 1Z1

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4.5
97 Reviews

Hi my name is Jay! You'll recognize me as the service advisor with a smile on his face! I have been with Toyota for over 25 years. Customer satisfaction is my #1 concern and to meet all expectations, for any questions, concerns, service bookings please don't hesitate to contact me. Phone 905-668-4792 ext 215 By email: jason.ells@whitbytoyota.com

Industry Experience

31 yrs

Languages Spoken

English English

4.5

97 Reviews

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97 Reviews of Jason Ells

August 21, 2025

Dealership Rating
Employee Rating

Unprofessional I have very bad experience the never wash the car and never check the tires More

by Nasima hamid
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Chung, Grace Bradford

August 20, 2025

Dealership Rating
Employee Rating

Good fast service, I will definitely be back Jason is a gem if he is single can you pass my number along to him Thanks More

by Lanalorraine13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 06, 2025

Dealership Rating
Employee Rating

I've been a customer if Toyota for 4years. From the beginning between sales and auto service I have received excellent service. Everyone is very friendly and has been extremely helpful. More

by Kitty cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Medeiros

June 06, 2025

Dealership Rating
Employee Rating

Excellent service, friendly well-trained staff, clean and comfortable facility, no hidden costs or upselling. More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Chung, Mo Jaffer

May 28, 2025

Dealership Rating
Employee Rating

Was a wonderful experience got everything I needed done in a timely manner. Everybody seemed knowledgable and polite. More

by mike_j_bowles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 27, 2025

Dealership Rating
Employee Rating

We live in Pickering and that dealership was very busy and we couldn’t have our vehicle serviced for days. Scarborough Toyota was also busy. We called Whitby and were happy to get through. The staff were More

by Dr Who
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Chung

May 20, 2025

Dealership Rating
Employee Rating

It’s a efficiently run well set up to let you know exactly what you need done and the cost is very reasonable, large waiting area with free coffee More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Jaffer

March 14, 2025

Dealership Rating
Employee Rating

Everything as perfect from the moment I brought the car in for maintenance. Jason explained what had to be done and service was fast and done in a timely basis. More

by bobmcmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 18, 2025

Dealership Rating
Employee Rating

Took in for recall, wasn't ready when they called me & wanted to charge us. More

by jenthomas914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 02, 2025

Dealership Rating
Employee Rating

Took car in for oil change and transmission flush and car was ready at time given. More

by Mmck7663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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