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Jason DeFelice
426 Reviews
Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 2 mos
Industry Experience
27 yrs, 11 mos
Languages Spoken
English
Maltese
426 Reviews
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426 Reviews of Jason DeFelice
November 10, 2021
Caring, helpful, +++accommodating with a problem situation - They explain assessments and things needed or done, both clearly and respectfully. Over many years I've found nothing but the same excel situation - They explain assessments and things needed or done, both clearly and respectfully. Over many years I've found nothing but the same excellence! More
by eric
Other Employees Tagged: Jason Steuer
November 09, 2021
Firis provided great service, always nice to deal with and very professional. I trust Firis to always take care of me and my family Thanks Firis and very professional. I trust Firis to always take care of me and my family Thanks Firis More
by Jeff Bullas
Other Employees Tagged: John Rossini, Todd Servant, Erin Power, Chelsea Wakefield , Firis Sharif
November 02, 2021
Great car worst service ever, will try to fix thing thaT Great car worst service ever, will try to fix thing tha T dont need to be done like brake service after 3000 km Great car worst service ever, will try to fix thing tha T dont need to be done like brake service after 3000 km More
by Bigcuch
Other Employees Tagged: Kevin Liggs, Dennis Dabous , Savannah Campbell, Bradley Caron, Sophia Chervonyi, Nathalie El Asmar, Amanda Krug
September 22, 2021
MJ is a very good person, he understand what to do, knowledgeable and helpful and the service is great. Vehicle service time is fast with good quality. Since 2010, till now, my favorite vehicle and ser knowledgeable and helpful and the service is great. Vehicle service time is fast with good quality. Since 2010, till now, my favorite vehicle and services is Toyota. Big thanks to MJ Rizkalla, Shawn Longworth, Sean Greg, John Rossini, Ed Dodich and Mark Eisan. Best Regards Mohamed El Hadary More
by Mohamed El Hadary
Other Employees Tagged: John Rossini, Shawn Longworth, Baz Afara, Erin Power, Chelsea Wakefield, MJ Rizkalla , Nathalie El Asmar, Joe Moniz, Firis Sharif, Ed Dodich
August 27, 2021
Jason is very knowledgable in his position. He will accommodate you the best he can. I’d like to say dealing with Jason for years has been great. accommodate you the best he can. I’d like to say dealing with Jason for years has been great. More
by Slimbo1946
Other Employees Tagged: Chelsea Wakefield , Joe Moniz, Firis Sharif
August 27, 2021
This is the second car that Gwen has helped me with. Excellent customer service, and very knowledgable about the product. Would recommend her to anyone. Excellent customer service, and very knowledgable about the product. Would recommend her to anyone. More
by Slimbo1946
Other Employees Tagged: Gwen Jones, Shawn Longworth, Ken Yates, Janine Feenstra, Chelsea Wakefield , Joe Moniz
August 13, 2021
Was seeking a major service on my 160k-km '06 Prius went smooth, felt I could trust the advice and work of the team, and wasn't pressured, and now I trust my car's good to go for many more kilometres! smooth, felt I could trust the advice and work of the team, and wasn't pressured, and now I trust my car's good to go for many more kilometres! More
by JG
Other Employees Tagged: Kevin Liggs
August 09, 2021
I have been dealing with Jason for over 16 years and he is the main reason, together with the mechanics and staff that we continue to purchase and service our vehicles at Toyota Town. Jason, is very friend is the main reason, together with the mechanics and staff that we continue to purchase and service our vehicles at Toyota Town. Jason, is very friendly, knowledgeable, humorous, and makes everyone feel comfortable. He listens attentively to your concerns, questions, and requests, then provides feedback in terms that are easy to comprehend. You will leave the dealership with an assurance that your service was completed correctly and above expectations, as Jason provides a customer service experience that is unparalleled to many in the industry. More
by Mike
