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Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 67

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

November 16, 2022

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Employee Rating

Service was quick once I was signed in. Jarret was friendly and helpful.everything was fine More

by JAZZISITSF
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2022

Toyota of Coconut Creek responded

Thank you for this review and for working with us here at Al Hendrickson Toyota! Jarret will appreciate the shoutout.

November 16, 2022

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Employee Rating

Great Service all the time. I am always made to feel like family!! Thanks so much More

by CELIA.DIXONCHAMBERS
Service Price Transparency
Recommend Dealer
Yes
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Nov 16, 2022

Toyota of Coconut Creek responded

Celia, thanks so much for the 5-star review! We are grateful for your business!

November 15, 2022

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Employee Rating

My service representative was great but the service itself was not. My tires were not checked for their psi but they were rotated so I am wondering what else was not checked that I do not know about. More

by MISHPLOST
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 27, 2022

Toyota of Coconut Creek responded

It's disappointing that we fell short of our five-star expectations, and I apologize for any mix-ups with your service. This is not how we want our customers to feel, and I would like to ensure your concerns are fully addressed. Please give me a call when you can, and I can further assist you. Thank you, Norman Frantz - Service Manager - 954-545-6931

November 14, 2022

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The young man that I was coresponding with was very helpful he was very polite More

by GRANNYSINGLETARY1
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Service Time
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Recommend Dealer
Yes
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Nov 15, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

November 13, 2022

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Employee Rating

The Service Representative was nice enough and it did work out in the end but it was a bit of a challenge. More

by BENBOCI
Service Communication
Recommend Dealer
No
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Nov 27, 2022

Toyota of Coconut Creek responded

Thank you for your feedback. I would love to learn more about what prevented us from earning a 5-star review and I hope you'll consider giving me a call at your earliest convenience to discuss it further. Thanks again, Norman Frantz - Service Manager - 954-545-6931

November 13, 2022

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Employee Rating

Great place, just wished there was better communication about what was going on with my vehicle. I had to keep calling to get updates More

by MB_OFODILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2022

Toyota of Coconut Creek responded

Thank you for the review! We are always looking for ways to improve for our guests, and we apologize for any lack of communication with regard to your vehicle. We will be sure to use this feedback to improve our practices in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

November 13, 2022

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Employee Rating

I am very pleased with the work done on my car! It feels brand new! More

by AMANI.PINNOCK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte

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Nov 14, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate the kind feedback and hope to see you back again at Al Hendrickson Toyota. Safe travels!

November 12, 2022

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Courteous and prompt service. I definitely recommend using Hendrickson TOYota for all your automobile needs. More

by 623BTY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2022

Toyota of Coconut Creek responded

Your recommendation means the world to us! Thank you for choosing Al Hendrickson Toyota and for sharing your experience with our team. Drive safely until we see you next!

November 11, 2022

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Employee Rating

Jarret the service advisor always greets you with a smile and sets a reasonable expectation of how long the service will take. A quote is given before any work is done and any deviation to the quote is revie More

by LAG323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We strive to deliver a seamless and straightforward service experience, and it means a lot to hear that this was reflected in your time working with Jarret. We will be sure to pass on the kind words to him. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

November 07, 2022

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Employee Rating

Awesome service you guys are excellent and I have recommended you guys to my friends and family. More

by DVCOOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte , Shedrick Anderson, Juan Diaz

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Nov 08, 2022

Toyota of Coconut Creek responded

Your recommendation means so much to us! Thank you for trusting Al Hendrickson Toyota with your business and fro stopping by to leave a review. Drive safely until we see you again!

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