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Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 51

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

May 20, 2023

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Employee Rating

Great service greatvv CB people and wait time was a little longer than wanted check out good More

by RENESG.44
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Recommend Dealer
Yes
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May 23, 2023

Toyota of Coconut Creek responded

Thank you for your positive review! It was our pleasure to provide great service on your vehicle, and we apologize for the extended wait time. Your patience is appreciated and our team at Al Hendrickson Toyota hopes to have the opportunity to serve you again down the road!

May 20, 2023

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Service player has always been friendly and efficient. Service has always been on time and well taken care of. and well performed. We have never had a problem with any of the service at Al Hendrickson se More

by HNIEDEL77
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shedrick Anderson

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May 22, 2023

Toyota of Coconut Creek responded

We're glad to hear it! It's wonderful to know that our service team has consistently provided you with great customer service and timely, efficient maintenance for your vehicle at Al Hendrickson Toyota. Thank you for sharing your experience with us!

May 20, 2023

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Excellent service, fast and efficient, the people are very friendly and helpful, I recommend going there to do your maintenance More

by lorraineedwards_98
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr

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May 22, 2023

Toyota of Coconut Creek responded

We're delighted to hear about your excellent experience at Al Hendrickson Toyota! Our team is committed to fast and efficient service while providing our customers with the best in personalized care. Thank you for recommending us for maintenance. Until next time, drive safely!

May 17, 2023

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the reason for 4 stars is that I had to wait 3 hours for my car to be serviced usually is 2 hrs or less More

by bertha.cabral
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Recommend Dealer
Yes
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May 17, 2023

Toyota of Coconut Creek responded

We appreciate your feedback, Bertha. We always aim to make our customers' wait times as short as possible while still providing quality service for their vehicles. We apologize for any inconvenience caused and will continue to do our best to improve our processes. Thank you for choosing Al Hendrickson Toyota for your car servicing needs.

May 16, 2023

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Love my service writer Wilnord Charles, and all the other fine folks in the service dept! More

by photosbysusancc
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Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte , Chris Kulazidis

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May 17, 2023

Toyota of Coconut Creek responded

Thank you for the review! We appreciate the kind feedback about Wilnord and hope to see you again at Al Hendrickson Toyota!

May 15, 2023

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Great service. Jarrett wonderful as always. The car shuttle was really convenient and the driver was nice. More

by yvesvielot
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Recommend Dealer
Yes
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May 16, 2023

Toyota of Coconut Creek responded

We're thrilled to hear that you enjoyed the great service during your visit! Jarrett and our car shuttle team are delighted to hear your kind words. Thank you for trusting Al Hendrickson Toyota with your vehicle's care.

May 12, 2023

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They have always taken care of me as promised. My service advisor Gerrard is a stand up guy. More

by Buck
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Recommend Dealer
Yes
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May 12, 2023

Toyota of Coconut Creek responded

Buck, thank you for choosing Al Hendrickson Toyota for your service needs! We are happy to hear you have an excellent relationship with Gerrard.

May 11, 2023

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Got in at 6:30 am on a Tuesday, was the second vehicle there. Needed an oil change and a tire patch. Didn’t ask for a tire rotation this time because I didn’t want to take any longer on this visit. I didn More

by CAPTWYCKOFF
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Workmanship
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Service Communication
Recommend Dealer
No
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May 15, 2023

Toyota of Coconut Creek responded

I apologize for the extended wait time you experienced during your visit. Our team strives to provide exceptional service while delivering quality care, and it's clear we missed the mark this time around. We're committed to making improvements so that your next visit will be faster and more efficient. I hope we get the chance to assist you again and leave a better impression. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 10, 2023

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Quick, on time, professional and thorough. I was seen by a very efficient and friendly associate. Recommendable! More

by 4ULABELLA
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Recommend Dealer
Yes
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May 10, 2023

Toyota of Coconut Creek responded

We're so happy to hear that your experience was quick, professional, and thorough at Al Hendrickson Toyota. It's great to hear that our associate was efficient and friendly during your visit. Thank you for your recommendation!

May 06, 2023

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Highly efficient and very well orchestrated. Excellent customer service. I look forward to working with them in a near future! More

by RONALD.SCHREURS
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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May 08, 2023

Toyota of Coconut Creek responded

Ronald, it's our pleasure to deliver thorough and professional customer service! We also look forward to continuing our relationship with you at Al Hendrickson Toyota!

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