Mr. Jarrett Elder was very helpful, as always. It was a
pleasure dealing with him. He is an asset to your organization.
pleasure dealing with him. He is an asset to your organization.
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by ENDEAVORCOLEM1
Verified Customer
Verified Customer
Service Price Transparency
Jun 14, 2023 -
Toyota of Coconut Creek responded
We appreciate the kind feedback! Hearing that Jarrett delivered a successful service experience made our day. Drive safely, and we hope to see you again at Al Hendrickson Toyota!
Exceptional Saturday Service and Ongoing Satisfaction at
Jarrett Elder
Rating: ⭐⭐⭐⭐⭐ (5/5)
I recently had the pleasure of getting my oil change done on a Saturday at Jarrett Elder, and I must say, the
Jarrett Elder
Rating: ⭐⭐⭐⭐⭐ (5/5)
I recently had the pleasure of getting my oil change done on a Saturday at Jarrett Elder, and I must say, the experience was nothing short of exceptional. From their efficient service to their commitment to keeping their promises, I couldn't be happier with my visit.
One of the standout features of my experience was the fact that they accommodated my schedule by offering oil change services on a Saturday. As a working professional with a busy weekday schedule, this convenience was greatly appreciated. It saved me from having to take time off or rush during the week to get my car serviced. Their commitment to customer satisfaction truly shines through their willingness to go the extra mile.
Not only did Jarrett Elder offer Saturday service, but they also ensured that my car was ready as promised. Punctuality is a quality that I value in any service provider, and they exceeded my expectations in this regard. I arrived at the designated time, and the staff promptly attended to my vehicle, wasting no time in getting the job done. They were thorough, efficient, and maintained a high level of professionalism throughout the process.
Moreover, I must mention my appreciation for the consistent quality of service I have received at Jarrett Elder over the years. This visit was not my first, and it certainly won't be my last. Their team consistently delivers excellent service, making me feel valued as a customer. Their attention to detail, friendly demeanor, and willingness to address any concerns or questions have earned my trust and loyalty.
In conclusion, my oil change experience on a Saturday at Jarrett Elder was outstanding. Their commitment to customer convenience, timely service, and unwavering dedication to customer satisfaction set them apart. I highly recommend their services to anyone in need of professional automotive care. Thank you, Jarrett Elder, for consistently going above and beyond. I will continue to be a loyal customer for years to come.
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by james@schumaker.us
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2023 -
Toyota of Coconut Creek responded
We are delighted to hear about your exceptional Saturday service experience at Al Hendrickson Toyota and your ongoing satisfaction with Jarrett Elder! We know it can be challenging for those with busy schedules, so we're happy to provide oil change services on a weekend. Thank you for choosing us as your trusted service provider, and we look forward to seeing you again in the future.
Excellent customer service from from Jerret Elder he
keeps me updated on how my car is doing and what time it will be ready.
keeps me updated on how my car is doing and what time it will be ready.
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by CEIRONS
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2023 -
Toyota of Coconut Creek responded
We're delighted to hear that Jerret provided excellent customer service during your visit to Al Hendrickson Toyota! Thank you for your support, and we look forward to assisting you again in the future!
My service at Toyota was great my service person is
awesome jarret I’m happy with my service
awesome jarret I’m happy with my service
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by Denah
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2023 -
Toyota of Coconut Creek responded
We're delighted you enjoyed working with Jarret and our team at Al Hendrickson Toyota! Thanks so much for the support!
No appointment but I drove in with my less than a month
old truck and they took care of me immediately.
old truck and they took care of me immediately.
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by medic0
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2023 -
Toyota of Coconut Creek responded
We're so glad to hear that you had a positive experience at Al Hendrickson Toyota! Thank you for sharing your feedback on our prompt assistance with your less-than-a-month-old truck. Drive safely!
Great service, always look for provide you the best
available help regarding question or issues with your car.
available help regarding question or issues with your car.
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by LMBUTLER48
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2023 -
Toyota of Coconut Creek responded
Thank you for the review! We appreciate the kind feedback and hope to see you again at Al Hendrickson Toyota!
I find this location to be very Professional and quick
with service. Jarrett Elder customer care service is very Professional and makes me feel so family oriented and I Love the atmosphere ❤ Al Henderson
with service. Jarrett Elder customer care service is very Professional and makes me feel so family oriented and I Love the atmosphere ❤ Al Henderson keep up the great work!!
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by JACQUELINE.RUCKER51
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2023 -
Toyota of Coconut Creek responded
Thank you for the review! We're thrilled to hear that Jarrett provided you with professional and family-oriented customer care. Safe travels, and we hope to see you again at Al Hendrickson Toyota!
Not a customer friendly approach.
Staff was unprofessional and felt pushed away when asking questions.
Staff was unprofessional and felt pushed away when asking questions.
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by SWAROOPJOSEPH
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dexter Marshall
May 31, 2023 -
Toyota of Coconut Creek responded
I'm disappointed to see that we fell short of our high expectations during your visit. We strive to provide a positive and welcoming atmosphere and I am upset that we missed the mark. Would you please call me so that I can see if there is any way we can assist you moving forward? Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502
Jun 23, 2023 -
Toyota of Coconut Creek responded
We apologize for the lack of response. There have been many changes in the past 3 weeks with our phone system and emails. At your convenience, please call me or resend the email to jfernandez1@alhendricksontoyota.com.
Thank you, Jessica Fernandez - Administrative Assistant - 954-545-6502
Jun 03, 2023 -
SWAROOPJOSEPH responded
Thanks for taking the phone call. I send the email to you as you suggested during the phone call, with details. Did anything come out it ? Thanks
Everything was good, fast oil change, great customer
service, price is little bit higher but the job was done right
service, price is little bit higher but the job was done right
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by BATANOFF87
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2023 -
Toyota of Coconut Creek responded
We're grateful for your 5-star review! It's wonderful to hear that you had a fast oil change and encountered great customer service when you visited us at Al Hendrickson Toyota. Though there may have been cheaper options out there, we're thrilled to have delivered quality workmanship for the job done right. See you again soon!
A great experience every time.
I know my car will get the full attention she needs.
I know my car will get the full attention she needs.
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by nancy1984g
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2023 -
Toyota of Coconut Creek responded
Thank you for trusting Al Hendrickson Toyota with your service needs, Nancy. We appreciate your support and look forward to assisting you again down the road.