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Jamie Annese
852 Reviews
Dealership Experience
18 yrs
Industry Experience
21 yrs, 9 mos
852 Reviews
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852 Reviews of Jamie Annese
October 02, 2019
excellent workmanship i was impressed with the work man-ship of the service department The service staff at Ferman, were very respective and went above and beyond to facil i was impressed with the work man-ship of the service department The service staff at Ferman, were very respective and went above and beyond to facilitate my repair time More
by OLUGHOSI
Verified Customer
September 29, 2019
Never a bad experience! I’ve been treated just right each time I’ve been there, for my trade in, service, recalls, parts, etc. Excellent team, responsive and not too pushy! I’ve been treated just right each time I’ve been there, for my trade in, service, recalls, parts, etc. Excellent team, responsive and not too pushy! More
by erind526
Other Employees Tagged: Brian Pelletier, Cesar Tereso, Alex Wolf , Erin Chaparro, Brian Gains
September 19, 2019
Awesome experience. Great service. Great facility. Really good coffee Kept informed of status of service and checks asked for on battery. Thanks to servi experience. Great service. Great facility. Really good coffee Kept informed of status of service and checks asked for on battery. Thanks to service team for a clean, complete service. More
by 2 gray cars guy
Other Employees Tagged: Brandy Kennedy
September 15, 2019
Buying a Z4 at Ferman was easy And fun. Everyone was friendly and very helpful. Steve was center for everything we did at Ferman and made buying our Z4 so much fun. Kenny helped us underst Everyone was friendly and very helpful. Steve was center for everything we did at Ferman and made buying our Z4 so much fun. Kenny helped us understand all the new electronics and was very patient while working with us. Even Scott Douglas made the financial paperwork easy. Jamie has always been professional, knowledgeable and friendly in the service department. Special thank you to Steve for the outstanding service. More
by ROTTE1
Other Employees Tagged: Kenny Russell, David Soto, Steven Venden, Scott Douglas 5 stars, Excellent. Marlo Borbolla 5 stars Excellent
September 09, 2019
Courteous, knowledgeable, and helpful Dealt with a new salesman, Greg Larson, as our regular salesman, Alex Wolff, was on vacation. However we were not disappointed. He was personable, inf Dealt with a new salesman, Greg Larson, as our regular salesman, Alex Wolff, was on vacation. However we were not disappointed. He was personable, informed and quite helpful in finding a suitable car and financing option. All personnel that subsequently interacted with were equally friendly and helpful, trying to suitably clean up the car in the absence of service personnel. Genius was great too. More
by tinawebbinteriors
Other Employees Tagged: Nick Hawk, Joe Cleaver , Gregory Larsen, Alan Mazur, Alex Senko, David Soto, Scott Douglas
September 08, 2019
Service personnel was courteous and professional Service was performed on time as promised by courteous personnel. The waiting room is comfortable and refreshments are available while you wait. Every Service was performed on time as promised by courteous personnel. The waiting room is comfortable and refreshments are available while you wait. Everyone I encountered wss very professional. More
by sallen867
September 08, 2019
Great and fast service Great service and I received no hassle for services not I hope that continues. I drove from St. Petersburg to get true BMW customer service and I rece Great service and I received no hassle for services not I hope that continues. I drove from St. Petersburg to get true BMW customer service and I received just that. Keep it up. More
by juantorres732
September 07, 2019
Great customer service As always , loaner cars are always great, customer is treated with respect , and Cesar is always attentive of what I need done ion my car As always , loaner cars are always great, customer is treated with respect , and Cesar is always attentive of what I need done ion my car More
by FERNANDOFLUKEMASTER
Other Employees Tagged: Cesar Tereso
September 04, 2019
Service We have been using Ferman BMW for the last 9 years. Jamie Annese is a truly exceptional service advisor. She is attentive and keeps us apprised of all We have been using Ferman BMW for the last 9 years. Jamie Annese is a truly exceptional service advisor. She is attentive and keeps us apprised of all that is occurring with our car when brought in for appointments. More
by EGRECO1
September 04, 2019
Great service Great experience! I had to leave my car for few days and I knew it was in good hands!(I was working out of town) Great experience! I had to leave my car for few days and I knew it was in good hands!(I was working out of town) More
by Battgirrl
Other Employees Tagged: Mary Keller, Karl Alvarez
