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Jamie Annese
852 Reviews
Dealership Experience
18 yrs
Industry Experience
21 yrs, 9 mos
852 Reviews
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852 Reviews of Jamie Annese
November 26, 2019
Simple and easy My BMW 430i Coupe was recalled for a minor adjustment. Ferman BMW service resolved it quickly and took care of my normal service while there. No fuss My BMW 430i Coupe was recalled for a minor adjustment. Ferman BMW service resolved it quickly and took care of my normal service while there. No fuss or muss. It was done while I waited. More
by gatorwaugh
Verified CustomerOther Employees Tagged: Mary Keller
November 24, 2019
Oil change Went in for my yearly and only needed an oil change. Was told at that time that being a Veteran the oil change was free. Winning!!! Thank you. Went in for my yearly and only needed an oil change. Was told at that time that being a Veteran the oil change was free. Winning!!! Thank you. More
by Leeker
November 24, 2019
Fine service, excellent wait area, satisfied! No complaints whatsoever. Check in was seamless, job was completed quickly and professionally - and best of all, was able to read my book in comfort w No complaints whatsoever. Check in was seamless, job was completed quickly and professionally - and best of all, was able to read my book in comfort while I waited! More
by MARYANNES.EMAIL
Other Employees Tagged: Gary Mack
November 17, 2019
3 month service I must say the process was quick and easy. Just drop your car off at the service center go inside and speak to the rep at the service desk, answer a f I must say the process was quick and easy. Just drop your car off at the service center go inside and speak to the rep at the service desk, answer a few questions and that’s all.. you can either wait or ask for a loaner.. just make sure your back in time before they close. More
by Luzmini
November 17, 2019
Excellent service and great service advisors Ferman BMW fixed all the service issues, Advisors (Nick, Jamie and Sal) are all world class in customer service. And foreman Kyle Silcox is truly top Ferman BMW fixed all the service issues, Advisors (Nick, Jamie and Sal) are all world class in customer service. And foreman Kyle Silcox is truly top notch! More
by Manny Mohan
Other Employees Tagged: Nick Hawk, Kyle Silcox
November 17, 2019
Ridiculous prices Who pays $150 for a battery check? Who pays $490 for a new battery? Not me! Your competitor in Tampa installs and does the diagnostic/vehicle progr Who pays $150 for a battery check? Who pays $490 for a new battery? Not me! Your competitor in Tampa installs and does the diagnostic/vehicle programming for $270. Still a lot but more bearable. More
by TOMARCH82
November 10, 2019
Good first experience Had to take my X3 M40i in for software update since CarPlay suddenly stopped working. They gave me a similar vehicle as a loaner for the day and let m Had to take my X3 M40i in for software update since CarPlay suddenly stopped working. They gave me a similar vehicle as a loaner for the day and let me keep it overnight when they had some issue with BMW’s system. The staff was great to interact with and kept me apprised of the status of the car. They noticed that an oil change was due in December and proactively performed it. The only negative was that they forgot to reset the service reminder for the oil change. More
by sumobom4
November 10, 2019
excellent all the way around excellent service from the receptionist to make appointments to jaime service adviser to Mario car loaner person very professional to benny team lead excellent service from the receptionist to make appointments to jaime service adviser to Mario car loaner person very professional to benny team lead mechanic very impressive will do business and recommend this dealership thanks everyone for your help and care always and everyday More
by KAKHALAF
Other Employees Tagged: mario and benny
November 09, 2019
Another Pleasant Service Experience Once again the service staff at Ferman BMW was right on point. Everyone is friendly and enthusiastic. I got a warm greeting from Jamie Byrd and a thor Once again the service staff at Ferman BMW was right on point. Everyone is friendly and enthusiastic. I got a warm greeting from Jamie Byrd and a thorough explanation of what would be done to my X3 from Nick Hawk. When I returned to pick up, Nick was at lunch and Jamie Annese filled right in for a seamless experience. More
by Jack Dennis
Other Employees Tagged: Nick Hawk , Paul Scaglione
November 05, 2019
Repaired baring in front passenger wheel Great about getting our X5 in quickly along with offering a BMW loaner car while our X5 was being worked on. Jamie’s communication was great updatin Great about getting our X5 in quickly along with offering a BMW loaner car while our X5 was being worked on. Jamie’s communication was great updating us on the progress of our X5 More
by tomcatprod
