39 Reviews
Write a Review39 Reviews of James Krauss
March 24, 2026
Service department is great! They are friendly, accommodating, very thorough and for me the most important thing is trustworthy! I have been there several times after I bought They are friendly, accommodating, very thorough and for me the most important thing is trustworthy! I have been there several times after I bought my truck and am very pleased with the great customer service. More
Other Employees Tagged: James Carlin, Robert Zeidenberg, Tyler Coles , Jewels
February 28, 2026
I found that everyone that I dealt with was very friendly and helpful. The dealership has been very accommodating and professional in every way. I would recommend them for all automotive needs. and helpful. The dealership has been very accommodating and professional in every way. I would recommend them for all automotive needs. More
Other Employees Tagged: Jim Benard, Mike Conlon, Robert Zeidenberg, Frank Kern, Tyler Coles, Chris Bonner, Ken Glidden , Billy Delgado
February 26, 2026
The service was not a good experience, 18 days without a good no updates had to call in was hung up on repeatedly.no loaner car rental car$600 , a bill I did not expect to pay. Previous service departments good no updates had to call in was hung up on repeatedly.no loaner car rental car$600 , a bill I did not expect to pay. Previous service departments provided a loaner. Back again on 2/27/26, for an issue that was done by the technician washer fluid not holding fluid. Very bad service not happy. More
February 22, 2026
They try their best to do right by their costumers! We have bought all our cars from Scranton! We have bought all our cars from Scranton! More
Other Employees Tagged: Frank Kern
January 23, 2026
Exceptional service and communication. My car had a pretty big issue and they took care of it and provided an incredible rental car for the entire period. Knowledgable and professional. Hi My car had a pretty big issue and they took care of it and provided an incredible rental car for the entire period. Knowledgable and professional. Highly recommend. More
Other Employees Tagged: Robert Zeidenberg
January 18, 2026
Oil change at Scranton Motors is always Convenient with a good price with a nice customer service lodge and coffee. good price with a nice customer service lodge and coffee. More
Other Employees Tagged: David Baeza, Dan McCann, Mike Conlon, Robert Zeidenberg, Frank Kern, Brenden Fay , Billy Delgado
January 14, 2026
10/10 Top notch service and staff! Always smooth drop off and pick up! Thank you Always smooth drop off and pick up! Thank you More
Other Employees Tagged: Robert Zeidenberg, Doug Freeman , Finance manager helped me with factory warranty extension

