James Hobbs
James Hobbs at Med Center Mazda
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James Hobbs

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.8
950 Reviews

Dealership Experience

13 yrs, 4 mos

4.8

950 Reviews

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950 Reviews of James Hobbs

May 04, 2024

Dealership Rating
Employee Rating

Service Center does a good job of keeping to the schedule. Video from service tech was good but would like a bit more feedback on what was checked. Example: checked belts, hoses, filters, etc all More

by PRICER21300
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

May 03, 2024

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Employee Rating

I really enjoy the video sent by the auto mechanic showing what is being worked on. Just fantastic! More

by STEVEJBERRY1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

May 01, 2024

Dealership Rating
Employee Rating

Easy to make appointment by phone. Shuttle to work and back very convenient! Video of inspection is nifty. Everyone was professional and pleasant. More

by acdavis63
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

April 30, 2024

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Employee Rating

The experience was top of the line, courteous, friendly and knowledgeable. My technician kept me informed, explained in details the status of my vehicle in layman terms not technical. Thank you for a wonde More

by LPMBrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

April 28, 2024

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Employee Rating

Scheduling maintenance is easy. They keep you informed and the facility is nice while waiting. More

by dollar_john
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

April 26, 2024

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Excellent dealership! Have bought all 12 of my last cars from them! Service, parts and body shop are outstanding! Actually enjoy spending time there whether buying a new c More

by Larry Martin
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Recommend Dealer
Yes

April 25, 2024

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Very pleasant when I first pulled up for regular service appointment! The service was accomplished very quickly! There was snacks and drinks provided while I was waiting! The service advisor met me in the w More

by Larry Martin
Service Price Transparency
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Recommend Dealer
Yes

April 24, 2024

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Very professional, started repair as soon as we arrived, made an inconvenient recall less frustrating. More

by drucillamm
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Service Communication
Recommend Dealer
Yes

April 21, 2024

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Employee Rating

I had a problem with a tire/wheel being out of line. They checked it, found the problem & road tested the vehicle to make sure it was right. More

by raveup1964
Service Price Transparency
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Recommend Dealer
Yes

April 19, 2024

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Employee Rating

Appts are easy to make and the waiting area is nice, with coffee, drinks and snacks More

by catmomtracy
Service Price Transparency
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Recommend Dealer
Yes
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