James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 25

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
351 Reviews

Dealership Experience

14 yrs, 4 mos

Industry Experience

31 yrs, 3 mos

4.9

351 Reviews

Write a Review

351 Reviews of James Gerrard

November 21, 2020

Dealership Rating
Employee Rating

Very Friendly and helpful staffs. Showroom was clean. Alex was cool and quick to finish the purchasing process. Would recommend to friends and family. Overall a wonderful experience!!! More

by Kannan N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Mike Beidoun

Nov 23, 2020

Suburban Toyota of Farmington Hills responded

Kannan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Toyota of Farmington Hills. We hope to see you soon!

November 21, 2020

Dealership Rating
Employee Rating

MJ was very fast and efficient, the sales process was incredibly smooth and I got a new Rav4 from him! Shout out to Zach in the finance department! And James for getting the car :) More

by taehyowo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Joh, Zach Lukenbill

Nov 23, 2020

Suburban Toyota of Farmington Hills responded

Taehyowo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Toyota of Farmington Hills. We hope to see you soon!

November 20, 2020

Dealership Rating
Employee Rating

Olivia was AWESOME to work with. This is my first Toyota, and she wasn’t pushy at all. I felt comfortable and informed the entire way. James and Zach were great as well. I’m so excited to be driving this RAV More

by Clay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Joh, Zach Lukenbill, Olivia Wheelock

Nov 23, 2020

Suburban Toyota of Farmington Hills responded

Hi Clay, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 18, 2020

Dealership Rating
Employee Rating

Josh helped me pick the vehicle I love, he was easy to work with and reliable. Also, he was very professional and patient. I would recommend my friends and family to get in touch with him when they are i More

by Hanan Bazzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Dabney, Zach Lukenbill, Olivia Wheelock

Nov 23, 2020

Suburban Toyota of Farmington Hills responded

Hanan, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 14, 2020

Dealership Rating
Employee Rating

James & Josh did an amazing job putting the best deal for us on a 2022 Venza. They are both very professional & courteous! It was such a pleasurable experience, in and out without a hassle. Thank you James & More

by Essamkhalil1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Dabney

Nov 17, 2020

Suburban Toyota of Farmington Hills responded

it's experiences like yours that really keep us motivated! We hope to see you soon!

November 11, 2020

Dealership Rating
Employee Rating

Everyone at the dealership was very nice and helpful. They were knowledgeable and friendly. They answered all of my questions, and even asked if I had more questions or if they could help me with anythin More

by Ljblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abdul Levy, Zach Lukenbill

Nov 17, 2020

Suburban Toyota of Farmington Hills responded

Thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

November 10, 2020

Dealership Rating
Employee Rating

I bought my 4th vehicle from suburban Toyota of novi !! Absolutely fantastic experience from the entire staff !!!! Robert the salesman was outstanding professional. The sales manager went out of his way to More

by Tacoma overland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie , Mike Beidoun, Zach Lukenbill

Nov 17, 2020

Suburban Toyota of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 03, 2020

Dealership Rating
Employee Rating

I was very pleased with my experience at Surburban Toyota. Alex, Zach, and James made the process easy, far, and enjoyable. Thank you for you help. More

by kehil7714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Zach Lukenbill

Nov 17, 2020

Suburban Toyota of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 28, 2020

Dealership Rating
Employee Rating

Great Experience With Michael Joh, James Gerrard and Zach Lukenbill Thank you so much for a great deal on RAV4 Hybrid And Super Quick Transaction More

by SKhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams, Awring Ahmed , Michael Joh, Teresa Rydelek, Colin Walters, Waqas Yousuf

Nov 07, 2020

Suburban Toyota of Farmington Hills responded

Skhan, we are glad we could help!

October 27, 2020

Dealership Rating
Employee Rating

Don, James, and Mike were the best team I could have hoped for. I had a lot of expectations for my new vehicle and a very tight schedule to accomplish the task. Don helped me build a model that I would More

by K Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu , Mike Beidoun

Nov 07, 2020

Suburban Toyota of Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Suburban Toyota of Farmington Hills

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