James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 24

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
351 Reviews

Dealership Experience

14 yrs, 4 mos

Industry Experience

31 yrs, 3 mos

4.9

351 Reviews

Write a Review

351 Reviews of James Gerrard

February 01, 2021

Dealership Rating
Employee Rating

Alex is great really streamline the process of getting the vehicle delivered from the Troy location to Farmington Hills without any body destroying my clutch. I actually got the opportunity to drive it ba More

by lmacdonald5591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Mike Beidoun, Shannon Richards

Feb 23, 2021

Suburban Toyota of Farmington Hills responded

We are so happy to read such a great review about Suburban Toyota of Farmington Hills!

Feb 24, 2021

lmacdonald5591 responded

The car is almost finished, sounds alright now. Just make sure Shannon drives it in for its first oil change. She's a keeper, she can drive manual.

January 26, 2021

Dealership Rating
Employee Rating

Abdul, James, and Tanner were all very helpful in the purchase of our new Sienna. They had answers to all of our questions and they were very cooperative going the extra mile in finding a vehicle for us. More

by paulgmsdoc
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tanner Tulgetske , Abdul Levy

January 18, 2021

Dealership Rating
Employee Rating

Michael Joh is a phenomenal salesman with an incredible work ethic. My husband had been working with two other dealers trying to find a 2021 Sienna, and three months later they still had no idea how to get More

by lastle16
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Michael Joh

Jan 20, 2021

Suburban Toyota of Farmington Hills responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2021

Dealership Rating

Kind, polite, engaged and efficient. Unbeatable. I Kind, polite, engaged and efficient. Unbeatable. I ordered my truck which took several months. I was kept informed throughout the process and wil More

by Bob
Recommend Dealer
Yes

Other Employees Tagged: Joshua Dabney, James Gerrard

Jan 19, 2021

Suburban Toyota of Farmington Hills responded

Hi Bob, thank you so much for your positive comments about Suburban Toyota of Farmington Hills!

January 10, 2021

Dealership Rating
Employee Rating

My new vehicle purchasing experience at Suburban Toyota of Farmington Hills, MI was top notch. All team members were pleasant, familiar with the vehicles and helpful. More

by First Time Toyota Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Zach Lukenbill, Colin Walters

Jan 14, 2021

Suburban Toyota of Farmington Hills responded

We are so happy to read such a great review about Suburban Toyota of Farmington Hills!

December 31, 2020

Dealership Rating
Employee Rating

Buying my new car was a breeze! Everyone involved was wonderful. I will recommend Suburban Toyota to all my friends. My last Prius was a 2008 with 270,000 miles and still kicking. Didn’t trade in keeping More

by suzinb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Zach Lukenbill

Dec 31, 2021

Suburban Toyota of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2020

Dealership Rating
Employee Rating

Very pleasant experience in leasing 2021 Toyota Rav4. Alex, James, and Mike helped provide a very good deal. I would recommend Suburban Toyota of Farmington Hills to anyone. More

by vz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov , Mike Beidoun

December 17, 2020

Dealership Rating
Employee Rating

Olivia Wheelock has a great personality and was very informative. Olivia working with the business manager presented me with a number of options. Everyone at the dealership treated me fairly and prov More

by Daniel.creech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Olivia Wheelock

December 02, 2020

Dealership Rating
Employee Rating

My experience with Suburban Toyota of Farmington Hills was phenomenal! From the moment I called to schedule a test drive to when I drove away with my brand new SUV, I received the best service. I was trea More

by Suhana.begum95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Beidoun, Olivia Wheelock

Dec 02, 2020

Suburban Toyota of Farmington Hills responded

Thank you so much for your high rating! We can't wait to see you again, have a great day.

November 24, 2020

Dealership Rating
Employee Rating

Excellent experience, full transparency. They made it extremely easy for me to lease a car and Waqas and James were so supportive! Definitely coming here for my future car needs. 100% better than any dea More

by Raysham Hayat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Waqas Yousuf

Dec 01, 2020

Suburban Toyota of Farmington Hills responded

We can't wait to see you again, have a great day.

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