James Gerrard | Page 26

Alex Lavrov from Sales dept. is the person to speak with. He is very helpful and gave me a very good deal for my new Rav4. I would definitely recommend talking to Alex. He is very helpful and gave me a very good deal for my new Rav4. I would definitely recommend talking to Alex. More

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Don recently helped me lease a 2021 Toyota Corolla. He went above and beyond making it very affordable to for me, especially since I’m starting school again. Upon going to pickup my new vehicle - Don had went above and beyond making it very affordable to for me, especially since I’m starting school again. Upon going to pickup my new vehicle - Don had to inform me that the vehicle was hit and damaged when they took it to be cleaned. The sales manager, James Gerrard was able to give me a temporary vehicle for the night and gave me a check for my first car payment. These guys took the best care of me and I very much appreciate it. More

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Between our Salesman, Mr. Robert Guthrie-exceptional personality, and knows his Vehicles. The entire Management Team, with a special “shout out“ to Mr. James Gerrard for all his kind words and most obvi personality, and knows his Vehicles. The entire Management Team, with a special “shout out“ to Mr. James Gerrard for all his kind words and most obviously his Professionalism ! Also a big “thank you” to Mike, our Sales Agreement Officer for the many different options too chose from. Many thanks, Billy Tanner. More

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Alex did an outstanding job showing me all the features of a Toyota Rav 4 Hybrid and giving me a test drive. Was very impressed by his knowledge of all the features of a hybrid model. My first of this type of a Toyota Rav 4 Hybrid and giving me a test drive. Was very impressed by his knowledge of all the features of a hybrid model. My first of this type. He listened very patiently to all my questions and gave me the answers I requested. A fantastic job. Well done! Could not ask for a better salesman that put no pressure on me to buy the car. Through the whole process he made sure that there no questions unanswered. I'd like to give a special thanks Cody and James in the management department for making sure that I got the car I wanted at the right price with the right features.James helped me for the third Toyota Rav 4. He made sure the car was properly prepped when Alex was not available. Both were very concerned that I was completely 100 percent satisfied. Lastly Mike made a outstanding effort to make sure I understood all the paper work. He explained all the documents thoroughly. Hopefully they'll be around for my next Toyota down the road..You can't go wrong with this team. More

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Don is so easy to work with. He makes you feel comfortable & doesn’t pressure you into anything. After selling me the car he personally put the car mats in & went over all the car specs with me. J comfortable & doesn’t pressure you into anything. After selling me the car he personally put the car mats in & went over all the car specs with me. James was also really personable & friendly. I live about an hour away from Farmington but these 2 made the whole experience smooth, easy & definitely worth the drive! More

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Awring was really helpful and knowledgeable. Got immediate response from here on my requests. Great customer service and I’ll be recommending Suburban Toyota to my friends. immediate response from here on my requests. Great customer service and I’ll be recommending Suburban Toyota to my friends. More

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I would like to thanks the manager James he’s very good and honest and perfect customer service and this is not the first time I got the car from Jame this is my Second car so that’s why I love to give m and honest and perfect customer service and this is not the first time I got the car from Jame this is my Second car so that’s why I love to give my business to suburban Toyota of Farmington Hills and the beautiful team and thanks to his sales lady (awring)make everything easier to. More

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I am so happy with my brand new Highlander! Yvette was helpful and very accommodating. She made me feel like family right away! Thank you Yvette! helpful and very accommodating. She made me feel like family right away! Thank you Yvette! More

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I was very satisfied with the experience I had with Yousuf, today! He was very helpful, patient, inviting, diligent and knowledgeable with everything. I appreciate his time and dedication to helping hi Yousuf, today! He was very helpful, patient, inviting, diligent and knowledgeable with everything. I appreciate his time and dedication to helping his customer’s find the right car and feel great about it. He makes sure that no questions are left unanswered. I also was very pleased with the service of Zach and James for explaining the process of everything that was happening. Everyone was a pleasure to work with. I am looking forward to becoming a loyal Toyota customer! More

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Rob is wonderful to work with. We have purchased several vehicles from him and will always use him for any future purchases. Rob knows how to treat his customers and make the buying experience fantastic. We vehicles from him and will always use him for any future purchases. Rob knows how to treat his customers and make the buying experience fantastic. We always recommend Rob for anyone interested in purchasing. More

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