James Francis
James  Francis at Freeway Mazda
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James Francis

Brand Ambassador

Freeway Mazda

15420 104th Avenue
Surrey, BC V3R 1N8

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5.0
91 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

7 yrs, 10 mos

Specialties & Trainings

Bachelor Degree in Leadership, Psychology

5.0

91 Reviews

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91 Reviews of James Francis

September 27, 2022

Dealership Rating
Employee Rating

i'm really happy from you guys great people + great team = great job thank you for all More

by parwizsabit
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Sep 30, 2022

Freeway Mazda responded

Hi parwizsabit. Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-9 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 23, 2022

Dealership Rating
Employee Rating

Excellent services. Sales staff was very direct and clear when I needed information for my purchase More

by Hiepnguyen731
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Herbert

Sep 30, 2022

Freeway Mazda responded

Hi Hiepnguyen731. Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 23, 2022

Dealership Rating
Employee Rating

Very personable, attentive staff Customer focused professional team Car delivered on time Stress-free experience More

by Geoff U.
Friendliness
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Artika Narayan

Sep 30, 2022

Freeway Mazda responded

Hi Geoff U. Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new vehicle and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 23, 2022

Dealership Rating
Employee Rating

It has a very clean and organized show room. The staff are very friendly and go above and beyond to ensure a great experience More

by msticks20
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Sep 30, 2022

Freeway Mazda responded

Hi msticks20. Thank you very much for your kind words! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new vehicle and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 15, 2022

Dealership Rating
Employee Rating

Excellent place dealership. My first time buying a car with Mazda brand. Overall I'm very satisfied More

by Hiepnguyen731
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Herbert

Sep 15, 2022

Freeway Mazda responded

Hi Hiepnguyen731. Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 11, 2022

Dealership Rating
Employee Rating

Thank you very much MAZDA FREEWAY , more CUSTOMER TO COMES, GOD BLESS US,Thank you More

by cesar110577achico
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Herbert

Sep 11, 2022

Freeway Mazda responded

Hi cesar110577achico. Thank you very much for your kind words and for expressing your gratitude! We will be back in touch as soon as your parts arrive. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 11, 2022

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Employee Rating

I received my Mazda CX50 previous week, I hereby express my great satsfaction for selecting freeway mazda to purchaae the car. they gave me comprehensive support and guidance prior to putting order for my More

by Arvin
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Herbert, Artika Narayan

Sep 11, 2022

Freeway Mazda responded

Hi Arvin. Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-50 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 11, 2022

Dealership Rating
Employee Rating

Great people and great service. Very helpful and efficient to all commercial and technical questions.Thank you! More

by Anna Zhang
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Herbert, Fui Yong

Sep 15, 2022

Freeway Mazda responded

Hi Anna Zhang. Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Mazda3 Sport and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 10, 2022

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Employee Rating

Peter, James & the rest of the team are so nice and accommodating. They assisted me with my first car (CX-30) to my second one (CX-5). This dealership has so much to offer. 100% recommended!!!! (Kudo More

by Angel
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Herbert, Artika Narayan

Sep 10, 2022

Freeway Mazda responded

Hi Angel. Thank you very much for your kind words and for doing business with us again! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for Service Visits! Talk to you soon. PS - Please let your Dad know that after he receives his Token Of Appreciation, we look forward to being on the Lumpia For Life Program! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 03, 2022

Dealership Rating
Employee Rating

The staff at Freeway Mazda were friendly and honest. They did their best to ensure a seamless transfer of car ownership by ensuring all services ie financial, insurance, and customer relations were rea More

by Nav
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Sep 06, 2022

Freeway Mazda responded

Hi Nav and I can't thank you enough for your patience and understanding!. We appreciate your kind words and thank you once again for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Mazda3 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

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