James Besemer
James Besemer at Honda of the Avenues

James Besemer

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
75 Reviews
4.8

75 Reviews

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75 Reviews of James Besemer

November 05, 2025

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Employee Rating

Great team and service. I use the Concierge option and it is so convenient. Good specials. More

by RGREGORY31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re so glad you’re enjoying our Concierge service and finding it convenient. We appreciate your support and look forward to continuing to provide you with great service and specials!

November 04, 2025

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Employee Rating

The service was excellent. My problem was intermittent and not easy to find and remedy More

by 2bgators
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re glad to hear our team was able to help with your intermittent issue and provide excellent service along the way. We appreciate your patience and the opportunity to take care of your vehicle!

October 30, 2025

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Service was very prompt and quick. Was in and out very easily and very quickly More

by Dhernandez1990@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re happy to hear that our team was able to get you in and out quickly and make your visit smooth and efficient. We appreciate your kind words and look forward to seeing you again!

October 15, 2025

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I always receive such great customer service every time I come in, and they always make you feel valued. More

by aliegats35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad you always feel valued and appreciate your continued trust in us.

October 11, 2025

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Employee Rating

Left lights on porter never told the service advisor that my car was here. Sat for 45 minutes outside of garage before I said something. I asked why was my car lights on and why it has not been taken for oil More

by vwm63942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2025

Honda of the Avenues responded

We sincerely apologize for the experience you had. This is not the level of service we strive for, and we appreciate you bringing it to our attention. We’ll address this with our team to ensure better communication and care in the future. Thank you for your feedback.

September 30, 2025

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Employee Rating

I bring my ‘81 Civic to Honda on the Americas because I trust them to take care of my classic like I take care of are of it. Jim, the service advisor, treats the car like it is his own when I pull up with More

by FRANKBIANCO1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarez

Sep 30, 2025

Honda of the Avenues responded

Thank you for your loyalty and trust! We’re thrilled Jim, Carlos, and the team take such great care of your classic Civic. It means a lot to us that you feel confident bringing your car here, and we look forward to keeping it in top shape for years to come!

September 26, 2025

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Employee Rating

First car purchased at Honda of the Avenues first service and have only the best service I have had in a long time kind..friendly courteous and knowledgeable with fast results...it was a pleasure thanks... More

by jkojacko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re so glad your first purchase and service with us were such a pleasure. We look forward to serving you again!

September 25, 2025

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Employee Rating

Easy process and great prices. I was able to find suv that is perfect for our family . More

by ptmazur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Honda of the Avenues responded

Thanks for your review! We’re glad you found the perfect SUV for your family and had an easy experience with us.

September 20, 2025

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Employee Rating

The service was adequate and in a timely manner. The staff is attentive and knowledgeable. Excellent experience More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bollettieri

Sep 22, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad to hear our team provided timely, attentive service and made your experience excellent. We look forward to serving you again!

August 24, 2025

Dealership Rating
Employee Rating

Randy sure was good. He answered the phone when I made the appointment. He was there to meet me on appointment day. He gave me a text way to stay in touch. As my work w More

by ELIYESHUA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re so glad Randy provided such clear communication and made your visit smooth from start to finish. We’ll be sure to recognize him for a job well done!

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