Jake Mullen
Jake Mullen at Royal Buick GMC of Tucson
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Jake Mullen

Sales/ Leasing Consultant

Royal Buick GMC of Tucson

815 W Auto Mall Dr Lot A
Tucson, AZ 85705

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5.0
20 Reviews

I am not paid on commission, I get paid by your satisfaction..... yep read that a again! Personal info: Helping the community and volunteering on my spare time is my passion. The best feeling for my self is when you can affect someone in a positive way. I enjoy Mt biking and painting.

Dealership Experience

10 mos

Industry Experience

10 mos

5.0

20 Reviews

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20 Reviews of Jake Mullen

May 08, 2024

Dealership Rating
Employee Rating

Car was not detailed, also did not have a full tank of gas, and oil life was at 48%. I may be a GM retiree and will always purchase a GM car but were I make my next purchase will depend on the condition t More

by ronwalter366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Scott Chambers

May 10, 2024

Royal Buick GMC of Tucson responded

Thank you for sharing your feedback, Ron. We're disappointed to hear about your experience. We strive to deliver top-notch service, and your experience does not meet our standards. Please reach out to me directly so we can address your concerns and ensure your next visit meets your expectations. Your satisfaction is our top priority. Thank you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 08, 2024

Dealership Rating
Employee Rating

Very friendly, very knowledgeable, made us feel welcome. A great dealership to buy a new vehicle from. More

by christinereed3
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
May 10, 2024

Royal Buick GMC of Tucson responded

Thank you, Christine, for your fantastic review! We are delighted to hear that you had a positive experience with us. At Royal Buick GMC Cadillac, we strive to provide excellent customer service and make our customers feel welcome. We appreciate your business and hope to assist you again in the future. Thank you for choosing us for your new vehicle purchase! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 07, 2024

Dealership Rating
Employee Rating

Jake was A great listener to what my needs were what I wanted thank you More

by Azizonasweety72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Sullivan

May 09, 2024

Royal Buick GMC of Tucson responded

Thank you for your kind words about your experience with us at Royal Buick GMC Cadillac! I'm thrilled to hear that Jake was attentive to your needs and wants. I appreciate your feedback and look forward to seeing you again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 20, 2024

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Employee Rating

The team I worked with at Royal Buick GMC of Tucson was fantastic. I really enjoyed the process and am very happy with the vehicle I purchased today. Joe Sullivan, as always, stepped up the service. This i More

by dgfulton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2024

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 19, 2024

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Employee Rating

We'd been looking for a nice used car for a while. We visited the dealership and were 'assigned' Jake Mullen who promptly found something in our price range. While that vehicle didn't work out, he fou More

by Enasser0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2024

Royal Buick GMC of Tucson responded

Thank you for taking the time to share your feedback regarding your experience at Royal Buick GMC Cadillac and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 25, 2024

Dealership Rating
Employee Rating

Great place to buy a car bought my past two cadillacs from them be careful though they say they are not commissioned sales but they do get paid per how many cars they sell. As always stay vigilant when g More

by 24kJake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Royal Buick GMC of Tucson responded

Jake, I appreciate your review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 19, 2024

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Employee Rating

Met all our expectations, liked the procedure eliminating the finance manager and dealing with just one person throughout the process. More

by cjcourtney8888
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 12, 2024

Dealership Rating
Employee Rating

Jake is a great salesman. I would recommend him to everyone. Great customer service and great personality. More

by Robynjackson01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Robb

Jan 16, 2024

Royal Buick GMC of Tucson responded

Hi Robyn! Thank you for this great review! Jake is truly an exceptional employee and I appreciate him for giving you a great experience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 10, 2024

Dealership Rating
Employee Rating

There is no other place to do business. My husband and I are young and had never purchased a car before. We had been driving the same vehicles since high school. Jake is the REASON we chose More

by madisonmidyett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Royal Buick GMC of Tucson responded

Thank you for leaving us this review, Madison. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 20, 2023

Dealership Rating
Employee Rating

Thw dealership was well maintained and everyone was nice and friendly. They were interested in making sure I was as comfortable as possible when buying a vehicle. More

by Allan B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

Royal Buick GMC of Tucson responded

I can’t thank you enough for writing this awesome review for our dealership, Allan! It was a pleasure to help you, and I look forward to doing so again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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