Jade Melnychuk

my salesperson Taylor was great. sherwood gmc dealership worst after sales service still waiting 2 months for someone to call me back. sherwood gmc dealership worst after sales service still waiting 2 months for someone to call me back. More

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Ive never seen so many good looking trucks. I was in truck heaven when I saw the lot and im so glad I found one for myself I was in truck heaven when I saw the lot and im so glad I found one for myself More

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Prompt friendly service. No sales pressure and fair dealership to make a deal with. Easy to accommodate me with being out of province. No sales pressure and fair dealership to make a deal with. Easy to accommodate me with being out of province. More

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They exceeded expectations by providing items on my used truck that I hadn’t asked for when the deal was made. New tires, paint detail etc. truck that I hadn’t asked for when the deal was made. New tires, paint detail etc. More

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Great Sales experience from making a deal, to delivery of my truck. I had my vehicle 2 months before the new one came in . Noland was always in touch with me and they kept the price promised to me . The pric my truck. I had my vehicle 2 months before the new one came in . Noland was always in touch with me and they kept the price promised to me . The price given to me on my trade was super and the price on the new truck was great. I shopped around an got the best deal here. The delivery was a very good experience Noland was great. All of the staff that I came across were very courteous . More

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The employees were very curteous and helpful. I would highly recommend this dealership to other people. There was a wide selection of vehicles to choose from at competitive prices. I would highly recommend this dealership to other people. There was a wide selection of vehicles to choose from at competitive prices. More

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Taylor in sales was great in helping me get in a truck. I'm very indecisive so she had her work cut out for her. I had initially signed paperwork for a used vehicle and it was all said and done but then fi I'm very indecisive so she had her work cut out for her. I had initially signed paperwork for a used vehicle and it was all said and done but then figured out that I would actually be saving a ton of money with a promotional interest rate and a discount from my employers preferred pricing on a brand new vehicle instead. Jade in finance and Taylor essentially did their jobs twice for me and didn't make me feel bad or trapped in regards to changing my purchase even though they didn't have to. They made my kids feel welcomed as well and if they were annoyed at kids they hid it very well so bonus points there. There were a few issues with my truck from factory when I picked it up but Taylor made sure they rectified the issues as fast as possible and I got a real truck as a loaner when it was in the shop. After initial purchases most employees seem to ignore your calls but the kindness carried on even after sales were in stone. The only negative thing I have to say was in regards to a miscommunication for a 3M paint protection package that I did not want but was charged for anyways. Overall great service, great people and I would recommend. More

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I dont know what to say. Its been up and down. Initially I was told that the vehicle will arrive end of april. Moved multiple times so i have to move my appointments multipl Its been up and down. Initially I was told that the vehicle will arrive end of april. Moved multiple times so i have to move my appointments multiple times too. Christian has been nice but man this dealerships after sales care went downhill since we had our first vehicle. Heres why, Since the date was moved several times, I was asked on how they can make it right. I told them my request because I was trading a vehicle and im paying much more now but im not even using the new car. So i asked to return the difference. No updates... nada.. i believed they wished I forget about it. Then I received a call that it will be prioritized to arrive a little bit sooner. However I cant move the dates of my appointment already. Ok fine Ill suck it up. Finally the vehicle arrived. I Asked for the documents i needed the first day the vehicle arrived. Nobody followed up.i have to message christian again to ask for the documents on the 3rd day as my wife needs to sign the documents (you feel my frustration? I have to beg for info and documents. Ive been following it up myself) they finally gave the documents needed on a friday and I manage to get a license in the nick of time. When I finally got the car I have a big relief that atleast I dont have to wait anymore. However still no mention or update about my request. Told myself if they will not take responsibility I promised myself this will be the last vehicle well buy from them. Its not the end though.... everybody forgotten my deposit.. I have to followup myself to retrieve my refundable deposit. Why do I need to request for my deposit back myself? Why? All in all its really not a good experience and obviously nobody cares after we signed and made the purchase. I have to followup myself. Now my 2017 acadia we decided to replace and trade. Ill wait for the 2023 gmc acadia. Im dealing with Capital Buick Edmonton now and they will update me once we have news of the new one. Its just so sad that the dealership that I got my first car never really cared that much after the deal. Sure maybe they have a lot of busy days, but once you sign, most of the time, your on your own. Follow up yourself or wait until they are not busy. This deal took a lot of my energy seriously. - benedict More

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Last week I bought a truck at Sherwood Buick GMC. I was dealing with Braeden who when’s above and beyond. I drove down from Fort Mcmurray and all was as we agreed I’m now the proud owner of a 2019 GMC Sier dealing with Braeden who when’s above and beyond. I drove down from Fort Mcmurray and all was as we agreed I’m now the proud owner of a 2019 GMC Sierra Elevation. Thank you Braeden I’ll be sure to recommend you and everyone at Sherwood Buick GMC. More

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Herman and his team are professional, efficient, courteous and simply a well oiled machine. When you deal with Herman you know he has your best interest at heart every time no matter what the circum courteous and simply a well oiled machine. When you deal with Herman you know he has your best interest at heart every time no matter what the circumstance or situation. Thanks for the great truck! More

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