"Jackie Cho, experience and competence were evident "
We received a reference for Richmond Subaru from two of our friends who dealt with Jackie Cho and convinced us he was different kind of salesman, one who would sell you what you were looking to buy for a fair valued price. This is exactly what we found to be true. We would reccomend Jackie to our friends as he was recommended to us.
"Great Customer Service"
Was looking for my first car, and Jackie really helped me out and eased my worries about my purchase. He provided various options knowing what my budget was and he was really patient and answered all of my questions. It definitely helped me out when considering my options.
Highly recommend you seek out Jackie - if you plan on visiting Richmond Subaru to purchase a vehicle.
- hana fu
I am a new driver and don't know very much about car Jackie was very helpful to help me find the right car he made the whole buying experience very easy and no pressure great job Jackie
"Very professional and kind staff, would definitely recommend"
Everyone at the dealership were professional, friendly & detail oriented. Our sales guy, Jackie Cho, made us feel comfortable & did not employ any high pressure sales tactics. We felt his commitment to customer satisfaction - he took us out for a long test drive; answered all of our questions with patience & negotiated a fair deal. Highly recommend Richmond Subaru & Jackie.
Would also like to thank Danielle who helped with the finance process, she was very professional and friendly. Walked me through the whole process as well as explaining what I was signing up for. My overall experience with her was amazing and would highly recommend her for any financing needs.
"Great experience from start to finish"
Jackie was most helpful from the first test drive, through the ordering process and when my new Crosstrek finally arrived. He was very responsive if I had a question, and also very honest about the car, price and when to expect delivery. It was a real pleasure to deal with him, and will definitely consider him again for my next purchase (maybe an Ascent).
"Professional, easy purchase"
I recently purchased my 2018 Forester at Richmond Subaru and Jackie Cho and his colleagues made it a very pleasant experience. After driving the 2018 model as a loaner vehicle for a week while our 2006 Forester received a heavy repair, my wife and I fell in love with the car. Jackie easily and respectfully arrived at a fair price with us and provided useful advice with every step of the process. Thank you to Jackie and Danielle and team and I would highly recommend this dealer.
"Stress free and awesome purchase experience - Zac & Teresa"
- Zac & Teresa
From the day that we first walked in until the day that we picked up our car we felt that we got all the help that we needed. Jackie Cho guided us patiently by listening to everything that we have to say, answering all our questions, giving his expert advice whenever needed without having that feeling of being pressured into making unsure decisions. We are so thankful for all his help. He is so easy to talk with and if what you're asking for is reasonable he will surely help you. 😊 We will highly recommend Jackie to our friends, relatives and even to those who are reading this now.
I've been driving Subaru's for the past 4 years and previously tried multiple dealerships before landing at Richmond Subaru. Since the beginning, the sales staff have been extremely friendly, helpful and loaded with information. The follow up or "after purchase" with both sales and service departments are fantastic, everything with this team feels sincere without the "cheap car salesman" approach.
Overall it's a great dealership, and I'm always happy to bring my car in for regular service and to speak with sales.
"Best Subaru dealer!!!"
Our family bought three cars from this dealer on separate occasions . Every one of those times we received good customer service and had a pleasant purchasing experience,
We dealt with Jackie Cho who was patient and informative throughout the entire buying process. Reza was also accommodating once we had decided on a trim and options.
Would recommend for local Subaru purchase.