"Ray Lewis is very knowledgable,wise, & easy going. He is..."
Ray Lewis is very knowledgable,wise, & easy going. He is fair in negotiating the deals and he is very professional in his approach to customers.
"Excellent Sales & Service"
I purchased a new 2018 Subaru Crosstrek in May 2018. Dealing with Jackie Cho has always been a pleasure from the time I purchased the vehicle and throughout it's service history. Jackie has always been professional, courteous, helpful and trustworthy. I recently had a concern about a possible paint issue and Jackie advised to bring the car in immediately for an inspection and remedy. The issue turned out to be superficial, but Jackie was genuinely concerned and had the service department quickly resolve the problem.
"Consistently helpful advice.."
Jackie previously sold us a 2018 Forester which was a top level experience so we went to see him again to test drive a 2020 Crosstrek as our second car replacement. He was very friendly and informative as usual. Subaru this time did not have a car to meet our need. The Forester is excellent in every way except in size a little large for my wife. We found the suitably (in size) smaller Crosstrek to be without some features and comforts after being spoiled by the Forester, therefore went with a different brand. But Jackie offered the Crosstrek at a very fair price with good trade-in value. I would recommend Jackie to anyone, he is consistently a pleasure to deal with.
"Purchase of 2020 Forester Limited"
This is the third new vehicle we have purchased from this dealership. The first was a Tribeca in 2008, then a Forester in 2012, and now a second Forester, in 2019,.
We have found this dealership to offer competitive pricing and good service. The salesman we dealt with is Jackie Cho. When I called the dealership to see if they had the model in the color I wanted, Jackie took my call, checked on their stock, and returned my call promptly. He came in on his day off to seal the deal.
"Many thanks for ray's help. "
Many thanks for ray's help. My car that was driven for two thousand kilometers was found wheel alignment problems. Subaru's warranty does not cover that, but thank ray's help to solve the problem. He is such a good person and awarmheartedly serves the customers. Also, I would like to express my warm thanks to jackie that helps me apply the graduate rebate and keep track of the progress.
"Ray Lewis and Jackie Cho have been great helping us..."
- Mark Chiang
Ray Lewis and Jackie Cho have been great helping us finding our dream car.
Jackie is a great sales. He Speaks 3 different languages(English, mandarin, Cantonese). You must consider Subaru if you are thinking of getting a real car.
"excellent, wonderful service"
I bought a crosstrek here. I would like to thank Jackie and Ray for their help. They gave a lot of good suggestions of choosing a car, and helped me to compare the differences between Crosstrek and Forester. Also, they introduced each package of Crosstrek in detail. Michael helped me to answer my question about the lease. During entire process, they were very patient and friendly. If I buy other cars in the future, I will also choose richmond subaru. The service here is trustworthy.
"Excellent Service- Jackie Cho and Ray Lewis"
Sales Consultant - Jackie Cho and General Manager- Ray Lewis provide a excellent customer experience to me for buying my first car. They explain all the car features and the buying process. Even after working hours, Jackie will answer all the questions by message/phone. They both proactively reach me for providing perfect service. Strongly recommendation: excellent service
- John Li
Jackie Cho provided us an excellent service. He is patient and knowledgeable to explain the features of the Crosstrek and teach us how to use bluetooth to connect the car to my phone. We were very satisfied with his work. Thanks!
"Jackie Cho, experience and competence were evident "
We received a reference for Richmond Subaru from two of our friends who dealt with Jackie Cho and convinced us he was different kind of salesman, one who would sell you what you were looking to buy for a fair valued price. This is exactly what we found to be true. We would reccomend Jackie to our friends as he was recommended to us.