Jack Hawes | Page 26
Service Advisor
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.
Read moreDealership Experience
7 yrs, 3 mos
Industry Experience
7 yrs, 3 mos
261 Reviews
Write a Review261 Reviews of Jack Hawes
August 05, 2019
Great Experience!! Jack Hawes was amazing, knew what I was looking for and the team made it happen. They worked with our small nonprofit and got us approved for what we Jack Hawes was amazing, knew what I was looking for and the team made it happen. They worked with our small nonprofit and got us approved for what we needed at an extremely fair price. Look forward to buying from them again in the future and hope Cortese partners with our nonprofit to help rebuild our local communities one life at a time. More
Other Employees Tagged: Darren Sneddon , Shane Chapin, Jeff Cooper
July 24, 2019
Daughters first car We made an appointment to view and test drive a vehicle at the dealership but when we arrived we found out that the car had just been sold. The sales We made an appointment to view and test drive a vehicle at the dealership but when we arrived we found out that the car had just been sold. The sales manager David came over and apologized and said they would work with us to make it right by us, AND THEY DID! They worked to find a car that was as close to the original as you could get, only real difference was the color of the car. Jack Hawes our salesman was great and easy to work with. We will return to purchase from this dealership again. More
Other Employees Tagged: Jeff Cooper, David Eichelberger, Michelle Scott
June 27, 2019
No deal as advertised Had an offer to get rid of negative equity but they could not come up with a deal Poor communication after my visit and no follow up Had an offer to get rid of negative equity but they could not come up with a deal Poor communication after my visit and no follow up More
Other Employees Tagged: Darren Sneddon , Jill
June 03, 2019
These guys exceeded my expectations I worked with Jack, he took care of setting up my appointment and made my experience very pleasant. I worked with Darren behind the scenes. Through em I worked with Jack, he took care of setting up my appointment and made my experience very pleasant. I worked with Darren behind the scenes. Through emails/text he was very curtious and meet my expectations.... Ps... the only disappointment was the oil changer spilled oil on top of the motor and never cleaned it up! More
Other Employees Tagged: Darren Sneddon
May 10, 2019
I love the vehicle, don't love the service. Purchased a 2015 Ford Focus ST. Absolutely love the car... The issue lies with the shady worksman ship of the employees. The car has a cracked windshi Purchased a 2015 Ford Focus ST. Absolutely love the car... The issue lies with the shady worksman ship of the employees. The car has a cracked windshield, a bent rim, and had un-usable brakes all of which was left for me to repair rather than being fixed when asked within the week of purchase. I was told that I bent the rim and that there was nothing to be done... I was told the windshield would be looked at, which never happened. And I was told the brakes are an as is, although the vehicle had a fresh inspection with pads that had 15% pad left. I think this place has great potential if they would put more into customer satisfaction rather than profit made. And also Jack Hawes was amazing. He made sure I was comfortable and informed every step of the way. Everything beyond him began to crumble. More
Other Employees Tagged: Service Department.
March 08, 2019
Very Smooth and Easy Sale It was easy when you know what you want and with a salesman like Jack that make the sale smooth and pleasant. Thank you again. It was easy when you know what you want and with a salesman like Jack that make the sale smooth and pleasant. Thank you again. More
Other Employees Tagged: Jeff Cooper, David Eichelberger
January 02, 2019
Purchased a new Ford Explorer Terrific experience from start to finish. We were shown the vehicles that fit our criteria, test drove them, and then were shown the numbers for both Terrific experience from start to finish. We were shown the vehicles that fit our criteria, test drove them, and then were shown the numbers for both options, lease and buy. We were helped through the process of deciding which was the best option for us. Very happy with our decision and feel we got a great car at a great price. More
Other Employees Tagged: John Cortese
December 06, 2018
Great truck buying experience straight forward. We had good buying experience, direct and straight forward. Question were answered and any issue dealt or correction were fixed quickly. Really like t We had good buying experience, direct and straight forward. Question were answered and any issue dealt or correction were fixed quickly. Really like the F150 XLT 2017 More
Other Employees Tagged: Steve Weston
October 30, 2018
Satisfied Customer I can't say enough positive things about my experience with Cortese Ford and my sales representative Jack Hawes. I was looking to purchase a 2018 For I can't say enough positive things about my experience with Cortese Ford and my sales representative Jack Hawes. I was looking to purchase a 2018 Ford Edge and found a wide selection of vehicles to choose from. Found the vehicle I wanted, test drove and began negotiating a deal. Jack provided me with information on available rebates, financing and lease options that would work within my budget. Jack worked on my behalf with the sales manager and came up with a great lease deal that I was very comfortable with. Jack handled all the paperwork and delivered the vehicle as promised 2 days later. No problems. Overall, this was a pleasant experience and I would highly recommend the dealership and Jack Hawes to prospective buyers. More
Other Employees Tagged: Darren Sneddon
October 25, 2018
Great service! G Great service, explain things about your vehicle. Friendly, which means a lot to me. The job are done with out a long wait. I've been coming here, abo Great service, explain things about your vehicle. Friendly, which means a lot to me. The job are done with out a long wait. I've been coming here, about two years. Very satisfied. More
Other Employees Tagged: Naim Daniels, Steve Weston