Jack Hawes

Always great service! Staff always friendly, knowledgeable and helpful. I alway take my 2014 Ford Escape to them for oil changes. Staff always friendly, knowledgeable and helpful. I alway take my 2014 Ford Escape to them for oil changes. More

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My most recent visit was unusually awful. The technicians didn't realize we were in the waiting room so they emailed a response while we waited around for 3 hours for a simple operation. An i The technicians didn't realize we were in the waiting room so they emailed a response while we waited around for 3 hours for a simple operation. An inspection, tire rotation and a quick look at my brake pads. After getting information back we told the brake pads were OK but dry so servicing could help. Despite the 550$ charge the noises still persist. I paid for a fix that meant nothing to my actual problem. What a huge waste of money and time. Then I was told my tired need to be replaced at the cost of 600$. Technician kept urging it may not pass inspection yet another tech confirmed inspection passed prior to that conversation revealing that cortese ford is trying hard to get me to pay for additional services. Calling around I found four places that offered to do it for 300$ to 400$. It's a shame I bought my car here, I likely will not be going back. Paid 800$ for an inspection and tire rotation. More

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Jack was courteous, professional, and friendly! As usual my service was excellent. Also the cashier who cashed me out was extremely friendly. Thanks again Cortese Ford! Rebecca Zeiner As usual my service was excellent. Also the cashier who cashed me out was extremely friendly. Thanks again Cortese Ford! Rebecca Zeiner More

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Jack is very knowledgeable tech representative would highly recommend Cortese Ford and Jack for any service needs. Jack always gets my vehicle in and out in a reasonable amount of time for the work that highly recommend Cortese Ford and Jack for any service needs. Jack always gets my vehicle in and out in a reasonable amount of time for the work that is performed More

by btravis2063 Verified Customer Verified Customer

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Good service and usually in and out quickly without hesitation. Able to get ahold of someone when help is needed. hesitation. Able to get ahold of someone when help is needed. More

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I had a very good experience working with Mr. Vito at Cortese Ford Lincoln, he provided me with options within my budget and appeared to know a lot about the cars at the dealership and their feat Vito at Cortese Ford Lincoln, he provided me with options within my budget and appeared to know a lot about the cars at the dealership and their features. More

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I've just got service done. It was very well done. Jack made sure that I was comfortable with the service done. Him and the team is awesome. Once again I'm 100%satisfied. It was very well done. Jack made sure that I was comfortable with the service done. Him and the team is awesome. Once again I'm 100%satisfied. More

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The service I had was the worst ever. There is definitely no communication with service/customer. There is definitely no communication with service/customer. More

by rhowie3 Verified Customer Verified Customer

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Kept me updated on everything and very respectfully the entire interaction when my car was in the shop entire interaction when my car was in the shop More

by kfoster921014 Verified Customer Verified Customer

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Appointment was easy to make. They communicated well thru out the process. I will continue to have Cortese service my truck They communicated well thru out the process. I will continue to have Cortese service my truck More

by aswan Verified Customer Verified Customer

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