JT Teodoro
JT Teodoro at Westside Lexus

JT Teodoro | Page 24

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
244 Reviews
4.8

244 Reviews

Write a Review

Dealership Experience

4 yrs, 4 mos

244 Reviews of JT Teodoro

January 20, 2021

Dealership Rating
Employee Rating

Mr. Keener, Mr. Pham and Mr. Teodoro worked very hard to make this happen for us. They were very professional, friendly and patient. Beautiful dealer too! More

by f.perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lurie Keener , Nam Pham

Jan 20, 2021

Westside Lexus responded

Hi there - thanks so much for the kind review! We're thrilled the team here at Westside Lexus was able to help you drive home in a great vehicle. We'll hope you think of us again next time!

January 20, 2021

Dealership Rating
Employee Rating

Tim and JT were very professional and helpful. They answered all of our question and new their stuff. The process was easy and timely so we did not have to spend a lot of time waiting. More

by laurastrople
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher

Jan 20, 2021

Westside Lexus responded

Laura, nothing makes us happier than hearing that our team provided a valued customer with an easy, efficient experience. Thank you for choosing Westside Lexus and taking the time to highlight Tim and JT's help. Drive safely and have a fantastic day!

January 15, 2021

Dealership Rating
Employee Rating

This is the first car I have purchased from westside and they made it almost too easy. I have used westside service department for many years and it is great. They give you a loaner and I feel they are alw More

by MelPoo1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hershman, Jeffery Byers , Travis Buck

Jan 15, 2021

Westside Lexus responded

Thank you so much for your longtime business! We are thrilled that you've had many great experiences with our Service Department and we are delighted that your first purchasing experience was a success. Safe driving in your new vehicle! We look forward to working together for years to come.

January 14, 2021

Dealership Rating
Employee Rating

Joey was amazing and gave us the best service! JT in finance was awesome as well! Overall, great experience at Westside Lexus!! Thank Yoi so much for being the best! More

by JENNIFER.CUNNINGHAM70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Jan 14, 2021

Westside Lexus responded

Jennifer - Thank you for taking the time to share! We strive to deliver a seamless experience, and it is wonderful to hear that Joey and JT left the right impression. We are wishing you many safe and happy miles in your new vehicle and hope to see you back at Westside Lexus!

January 13, 2021

Dealership Rating
Employee Rating

Dealing with Chung Lee was an excellent experience, her caring and professional attitude was refreshing. The financial person was a delight to work with. I am extremely happy with my experience at Wests More

by wbrooks
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee

Jan 13, 2021

Westside Lexus responded

Reviews like this one always make us smile! It's wonderful to hear that Chong and the rest of our team made your buying experience so friendly and rewarding. Thank you for your confidence in Westside Lexus, and congratulations on your new car!

January 10, 2021

Dealership Rating
Employee Rating

Nice experience with Westside Lexus. However, for an remarkable brand and products, I think they are overpriced. I’m not understanding the high interest rate I received through Lexus financial. For som More

by Klewis4568
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon

Jan 11, 2021

Westside Lexus responded

We try to find the best option for guests so it was disappointing to see your feedback. I am sorry if we left the wrong impression and I'd be more than willing to discuss these concerns with you. Without your last name, I won't be able to get in touch so please consider giving me a call. Thank you, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

January 07, 2021

Dealership Rating
Employee Rating

Great atmosphere and friendly staff and loan officers. Special thanks to Catalina for making sure we were taken care of. Many thanks to everyone there. More

by TIKINOOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 07, 2021

Westside Lexus responded

Reviews like this one always make us smile! We're thrilled to hear that Catalina and the rest of our team delivered such an attentive buying experience. Thank you for trusting Westside Lexus with your business!

December 29, 2020

Dealership Rating
Employee Rating

Nice looking dealership. Friendly people. Could have given us a better price and more perks for the car we purchased. Our First buy in this Lexus dealership. More

by Remyfeli36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Dec 29, 2020

Westside Lexus responded

Thank you for allowing us the chance to assist you. I'm very glad to hear that you enjoyed working with our team although I'm disappointed that you weren't completely satisfied with your purchase. I appreciate this feedback and if there is anything further you would like to share, I would be glad to take your call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

December 23, 2020

Dealership Rating
Employee Rating

Excellent customer service. I would certainly buy my next vehicle from Westside Lexus. Very helpful - I was in a loaner car & was able to drop off my loaner & leave with my new car. More

by sherryljeter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon George , Gonzo Jimenez

Dec 23, 2020

Westside Lexus responded

Sherry, we are honored to receive your continued business and positive review! Thank you for choosing Westside Lexus, we look forward to working with you next time. Safe travels in your new car!

December 20, 2020

Dealership Rating
Employee Rating

Always a good experience with service dept. They are conscientious and professional. Pam is great. Merrell was very helpful with used car purchase. JT was great with processing everything. All 3 were More

by M.MILNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton , Pam Pitakpitayaphol

Dec 22, 2020

Westside Lexus responded

Thank you for your continued support of Westside Lexus! We appreciate you mentioning the great work of Pam, Merrell and JT. Safe travels and happy holidays!

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