JT Lalena

Great Experience! Russel & Bob helped me through my process. Everything went smooth it was a pleasure to work with them! I highly recommend this dealer. I tell all my Russel & Bob helped me through my process. Everything went smooth it was a pleasure to work with them! I highly recommend this dealer. I tell all my friends & family about them. Thank you so much I appreciate all that you do! More

by Tyrick mitchell Verified Customer Verified Customer

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Elkins Chevrolet Excelled in one area of my car buying experience, and that was Taking my money. Elkins dealership is also great at sending Extremely important BLANK Purchase documents via E-mail....... experience, and that was Taking my money. Elkins dealership is also great at sending Extremely important BLANK Purchase documents via E-mail.......BLANK!!! Their salespeople also REFUSE to provide paper copies of Carfax and Car-Bravo documents when requested by potential buyers, then, said salesperson NEVER sent the Promised e-mail of the copies of Carfax and Car-Bravo documents. They were AWFULLY Excited and Quick to take my money though. And let's not forget, my wife and I sat in the waiting room for 2 hours and 20 minutes to get 4 tires changed....Wow. More

by tremor615 Verified Customer Verified Customer

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Its a very friendly dealership, since the moment I walked in. They are also very honest, patient, and helpful. They worked with me to find what I needed and helped me get a vehicle I needed. in. They are also very honest, patient, and helpful. They worked with me to find what I needed and helped me get a vehicle I needed. More

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Salesman JT Lalena , Bob in Finance and Elkins Chevrolet came through with a great lease trade in deal! They fast, honest , customer friendly and respectful of my families long history with Chevrolet and t came through with a great lease trade in deal! They fast, honest , customer friendly and respectful of my families long history with Chevrolet and the GM corporation which meant a lot to me. The deal was beyond expectation! Thank you Elkins sales team! More

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They’re very helpful people. The person that I had helped me was very kind and understanding with everything that I had going on and with what I was looking for in a vehicle and The person that I had helped me was very kind and understanding with everything that I had going on and with what I was looking for in a vehicle and I appreciate everything that they did to make my experience great at your store. More

by michaelsmom2765 Verified Customer Verified Customer

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JT was a great! !!! I told him what I was looking for and he was very knowledgeable about the vehicle. He has a great personality and kept me informed at all times. I !!! I told him what I was looking for and he was very knowledgeable about the vehicle. He has a great personality and kept me informed at all times. I wouldn't hesitate to work with him again. I highly recommended him to everyone who asked me about my new Traverse. I asked him for business cards to hand out. More

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The process of buying a vehicle was never easier or friendlier! JT Lalena is a consummate professional that took care of all the details. Bob was great, clear, and friendly! Adam was available, dedi friendlier! JT Lalena is a consummate professional that took care of all the details. Bob was great, clear, and friendly! Adam was available, dedicated, and prompt. Elkins Chevrolet is a great family dealership! More

by will.lewellen2 Verified Customer Verified Customer

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JT was knowledgeable and helpful. Not once did he try to force me into a purchase or make empty promises. The transaction was straight forward and easy from start to finish! Not once did he try to force me into a purchase or make empty promises. The transaction was straight forward and easy from start to finish! More

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Elkins has serviced our Chevys for a few years now and they keep the customer in the loop with all the information needed to make the best decision. We ended up purchasing a new vehicle (TRAX ACTIV) 20 they keep the customer in the loop with all the information needed to make the best decision. We ended up purchasing a new vehicle (TRAX ACTIV) 2026 and we love it. Our sales representative JT was knowledgeable and helped us find the right fit for us. More

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This was our first time dealing with Elkins, and I can honestly say they are unlike any other dealership (They're AMAZING!). We were coming from a very complicated and stressful situation with our prior l honestly say they are unlike any other dealership (They're AMAZING!). We were coming from a very complicated and stressful situation with our prior lease, and from the start, JT and Bob were patient, understanding, and genuinely willing to work with us to find the best solution. They did not feel like typical car salespeople at all. There was no pressure and no haggling, which made the entire process feel refreshingly simple. What really blew us away was their honesty/integrity. They gave us a price months in advance while we were waiting for our current lease to run out, and even though nothing was on paper at the time, they honored that price when the time came. It’s rare to find a business that truly stands by their word. They seem to have such a streamlined process, it felt more like a personal concierge than a car dealership. There's no question we will be going back to them in the future. Highly recommended!! More

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