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JC Collins
176 Reviews
Dealership Experience
5 yrs
Industry Experience
5 yrs
176 Reviews
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176 Reviews of JC Collins
December 30, 2025
Always a pleasure to deal with Norman Vassell and Toyota of Tampa Bay. Excellent service and kindness. of Tampa Bay. Excellent service and kindness. More
by optikdoc
Verified CustomerOther Employees Tagged: Norman Vassell
December 22, 2025
Not only did I not receive floor mats, but I could not access my salesman or service because the hadn’t set up their mailboxes. This seems like a ploy to avoid the customer. Abrahiem called me twice a day access my salesman or service because the hadn’t set up their mailboxes. This seems like a ploy to avoid the customer. Abrahiem called me twice a day to get my business then ghosted me after I signed. I have yet to receive the documents from our transaction. I am old and clearly miss a lot like the salesman didn’t ask or negotiate my trade. My request for the machanical stats of the car were ignored. Obviously the way to do business has worked for you but not for me. More
by albrezzi
Other Employees Tagged: Abraham Abdullah, John Andrade, Brandon Alvarado, Austin Carr, Ashley Allington , I don’t know the specific service member because I was not able to speak to a service advisor
December 01, 2025
Everyone was incredibly kind and helpful. They’ve also been great about any follow up I’ve needed. They’ve also been great about any follow up I’ve needed. More
by deciccomadison
Other Employees Tagged: Matthew Nolan
November 23, 2025
Norman is the best. He always let's me know what's needed in order from urgent to non urgent issues. He always let's me know what's needed in order from urgent to non urgent issues. More
by SmileAllthetime
Other Employees Tagged: Christian Colon, Norman Vassell, Jarod Thorman
September 23, 2025
It was a horrible experience. I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family or I will never purchase another vehicle from you guys. More
by jonavila4444
September 04, 2025
Great customer service, always great service to my car. Fairly quick fixes on my car. Fairly quick fixes on my car. More
by DGREVER
Other Employees Tagged: Austin Carr , Key-onna Bencun
August 03, 2025
My wife and I had to wait almost 3 hours, and then I went to follow up with the service rep and he wasn’t anywhere to find him. My keys were already in his desk. I ask the rep beside him and he just said I h to follow up with the service rep and he wasn’t anywhere to find him. My keys were already in his desk. I ask the rep beside him and he just said I had to wait. I’m not to pleased by the service. More
by claracotto0912
Other Employees Tagged: Mike Kipling, Taylor Francis , Mike
August 03, 2025
Everyone was outstandingly nice. From the girl who answered the phone to salesman. Mike Davis gave me excellent customer service. He went above and beyond. Very loyal employee and From the girl who answered the phone to salesman. Mike Davis gave me excellent customer service. He went above and beyond. Very loyal employee and honest. He is a keeper. More
by ltoups
Other Employees Tagged: Mike Davis, Marcus lugo
July 26, 2025
Taylor is very informative. He's also friendly and has a good attitude. I'll ask for him again. He's also friendly and has a good attitude. I'll ask for him again. More
by Anonymous
Other Employees Tagged: Taylor Francis
July 21, 2025
This dealership messed up TWO cars that we bought. Will not be going to them for another car again. As much as they are “willing to work with you” they just want a sale and are not actually willing to Will not be going to them for another car again. As much as they are “willing to work with you” they just want a sale and are not actually willing to work with anyone. More
by moriahmoore29
Other Employees Tagged: Ashley Allington
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