Israel Gonzalez
Israel Gonzalez at Arlington Heights Ford
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Israel Gonzalez | Page 24

Sales Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
249 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

10 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

5.0

249 Reviews

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249 Reviews of Israel Gonzalez

December 09, 2022

Dealership Rating
Employee Rating

First of all the dealership smelled horrible- like someone went to the bathroom all over the floor. The salesperson did not even acknowledge this or apologize at all. The car I saw was not in great co More

by ryan
Sales Price Transparency
Recommend Dealer
No
Dec 13, 2022

Arlington Heights Ford responded

Ryan, our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, The Arlington Heights Ford Team

December 04, 2022

Dealership Rating
Employee Rating

He was great, very helpful and friendly, the whole process went smoothly. Very easy to work with - 100% recommended. More

by Jonatan Leon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ursin, Jose Gutierrez

Dec 07, 2022

Arlington Heights Ford responded

Thank you so much for taking the time to share your kind words about your experience at Arlington Heights Ford! Sincerely, The Arlington Heights Ford Team

December 03, 2022

Dealership Rating
Employee Rating

Great group of guys. They put their customers first. They treat their customers like family. More

by rgiardino1127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez

Dec 07, 2022

Arlington Heights Ford responded

We are so happy to hear that we could make you feel like a part of the Arlington Heights Ford family! Sincerely, The Arlington Heights Ford Team

November 22, 2022

Dealership Rating
Employee Rating

I had an amazing buying experience with Israel! He mad my truck purchase quick and easy! Can’t say enough about Israel and the crew at Arlington Ford! More

by brody5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic

Nov 29, 2022

Arlington Heights Ford responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, The Arlington Heights Ford Team

November 20, 2022

Dealership Rating
Employee Rating

Gracias Israel, José, Teddy fue excelente su trato muy profesional y me explicaron muy bien. More

by maria48villa
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic

Nov 23, 2022

Arlington Heights Ford responded

Gracias por sus comentarios. Sincerely, The Arlington Heights Ford Team

November 12, 2022

Dealership Rating
Employee Rating

Israel was great was able to help me and wife get a Ford Escape at our payment goal. More

by Marlon
Recommend Dealer
Yes
Nov 16, 2022

Arlington Heights Ford responded

Marlon, thank you for taking the time to share your feedback. Each employee is a valued member of the Arlington Heights Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Arlington Heights Ford Team

November 12, 2022

Dealership Rating
Employee Rating

The dealership answered all my questions, showed different things about the car and it a pleasant experience More

by jheyden45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic , Marco Saldana

Nov 16, 2022

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

November 10, 2022

Dealership Rating
Employee Rating

Dealer was very kind and efficient with my transaction. Will return for a future purchase. More

by scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez , Robyn Freeman, Justin Silva

Nov 16, 2022

Arlington Heights Ford responded

We appreciate you for letting others know about your experience, Scott! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

November 08, 2022

Dealership Rating
Employee Rating

Great service, very good job so happy whith the treat and everything thank you all.!!!!!!!! More

by Fernando
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic , Ben McCarty, Frank White

Nov 10, 2022

Arlington Heights Ford responded

Thank you for this amazing review, Fernando! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

November 01, 2022

Dealership Rating
Employee Rating

Israel Gonzalez and Joe Baez were exceptionally helpful, professional, knowledgeable, and efficient They made the buying experience easy and both were very transparent and honest More

by swanrobert3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez

Nov 04, 2022

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

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