Ilana Fischer | Page 3

I even replaced the tire with a new one and the sensor, but unfortunately the warning light came on the next day, and I put air in it the next day. but unfortunately the warning light came on the next day, and I put air in it the next day. More

by h-furukawa Verified Customer Verified Customer

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Ms. Fischer took the time to ensure things were done correctly and went the extra mile to make things were right. correctly and went the extra mile to make things were right. More

by Kaiser Woody Verified Customer Verified Customer

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This is the best dealership and experience I’ve ever had purchasing a new vehicle! purchasing a new vehicle! More

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I was told 3-4 hours. When I went to pick up my vehicle 3 1/2 hours later I was told it would be another 3-4 hours. I wouldn’t mind this time if I had planned for it. It w When I went to pick up my vehicle 3 1/2 hours later I was told it would be another 3-4 hours. I wouldn’t mind this time if I had planned for it. It was 4 days before Christmas and I had a lot to do. I was told it was a scheduling issue because different technicians were working on the rotation, oil, and brake job. This is all fine - just let me plan for a whole day of not having my vehicle. After my complaints, my husbands phone call, and the courtesy driver said he would try to hurry them along - I did get a phone call earlier than expected. This was a huge inconvenience that I believe could have been avoided. More

by danacamp007 Verified Customer Verified Customer

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Excellent Service, Knowledgeable and friendly staff. I will differently use this Dealership for all my needs. Thank you. I will differently use this Dealership for all my needs. Thank you. More

by wegalloway Verified Customer Verified Customer

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In 11/22 as part of my 30,000 service the desk rep insisted that I was to have my brake fluid replaced. Manual said it should be checked. I ended up paying $180+ unnecessarily. Called service manager insisted that I was to have my brake fluid replaced. Manual said it should be checked. I ended up paying $180+ unnecessarily. Called service manager in early 2023 three times and left messages, never got a call back. Finally talked with Shawn and he said the best that you could do was give me a free oil change. I have purchased three new cars from you. Not happy! More

by elvisdakng Verified Customer Verified Customer

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This was our second purchase at Carver and the staff are very helpful and knowledgeable about their products. Never a problem when purchasing or getting service done on our cars. Shea is fabulous to work wi very helpful and knowledgeable about their products. Never a problem when purchasing or getting service done on our cars. Shea is fabulous to work with and feels like a longtime family friend to me and my wife. More

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I was very frustrated with the electronics of our Rav 4. The car was reprogramed and explanations were provided. I’m a happy customer and will return for service Thank you for your patience and understand The car was reprogramed and explanations were provided. I’m a happy customer and will return for service Thank you for your patience and understanding. I appreciate your desire to make things “right.” More

by donwertz Verified Customer Verified Customer

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Service was good, wait long, car was damaged slightly with small dent paint removal about passenger rear fender well. with small dent paint removal about passenger rear fender well. More

by TJEFFRIES Verified Customer Verified Customer

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So far my dealings with Carver have been very pleasant. I have been able to schedule my service appointments with no problems. They have been very accommodating. I have been able to schedule my service appointments with no problems. They have been very accommodating. More

by JSTARKCABLELAKE Verified Customer Verified Customer

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