Ian Maher | Page 36

Excellent experience The salesman, Declan, his assistant, James, and financial person, Ian, made the experience pleadurable. They were all very accommodating and thorough The salesman, Declan, his assistant, James, and financial person, Ian, made the experience pleadurable. They were all very accommodating and thorough with paperwork and demonstrating the vehicle technology. They were and continue to be very helpful with the Onstar application trying to resolve the issue. The service department, John, was so accommodating with recent service on my previous car, fitting me into the schedule and servicing the car. Very informative concerning vehicle information and answering questions about the new vehicle of interest. More

by LSMITH14 Verified Customer Verified Customer

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Great experience! I recently purchased my first Cadillac and was extremely impressed by the team at Otto Cadillac. It was a pleasure doing business with them and I woul I recently purchased my first Cadillac and was extremely impressed by the team at Otto Cadillac. It was a pleasure doing business with them and I would recommend them to anyone looking to purchase a new or used car. My salesperson Declan was thorough and friendly and made me feel comfortable with my decision. Ian, the finance manager, was a true professional as well. More

by MARY.SHAW.COLEMAN Verified Customer Verified Customer

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Great Experience at Otto! Thankful for the team at Otto Cadillac for making my car buying experience so enjoyable. Would recommend Otto to anyone in the area searching for a ne Thankful for the team at Otto Cadillac for making my car buying experience so enjoyable. Would recommend Otto to anyone in the area searching for a new car! More

by kelly.strong09 Verified Customer Verified Customer

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An Absolute Pleasure!!!! I walked into Otto with the expectation that my experience would be the same as every other dealership I've ever delt with, but boy was I wrong! I wa I walked into Otto with the expectation that my experience would be the same as every other dealership I've ever delt with, but boy was I wrong! I was greeted by a nice lady who offered me a cup of coffee and a smile. Then she introduced me to my salesman Declan, a fine young gentleman who chatted with me for a bit to find out just what I was looking for. The problem was I wasn't really sure what I was looking for! My original plan was to look at a used xts I saw on the website. Declan showed me the xts, and the cts. He was very thorough and knowledgeable about both models. He could tell that I really wasn't in love with either so he suggested we take a look at the ct6. They only had one ct6 left and that was the one on the showroom floor. I absolutely fell in love with the car! Declan again explained every feature to me and never once tried to pressure me into buying it, he only wanted to make sure that he found the right car for me. The ct6 was exactly what I was looking for. He ended up getting me a fantastic deal on a lease and I couldn't be happier. Ian, the finance manager, made the financing part of it quick and painless. He's a real class act. The whole experience was so pleasurable, from the moment I walked in the door, until the minute I drove off the lot. Thank you again Declan, Ian, and the whole Otto Cadillac staff!!! More

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Great experience The entire staff were so nice and the best part was no pressure. All our questions were answered, and then some! The transaction was smooth as co The entire staff were so nice and the best part was no pressure. All our questions were answered, and then some! The transaction was smooth as could be and we were on our way. I would recommend Otto anytime. More

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Vehicle Purchase We recently purchased our fourth cadillac from Otto dealing with Ian Mahar for our latest purchase. Ian kept us informed of any vehicles coming in th We recently purchased our fourth cadillac from Otto dealing with Ian Mahar for our latest purchase. Ian kept us informed of any vehicles coming in that met our criteria. He was very professional and pleasant to deal with. He went over the operation of the vehicle and all of the newest technology. After arriving home with the vehicle we noticed a couple of problems with it that we had not seen when we picked it up. Ian took us in the very next day and had all of the deficiencies corrected quickly. We also dealt with Sandy for the financing and she went above and beyond to get us the payment amount we were looking for. Also, we once again dealt with Bill McLean through Ian regarding the above mentioned problem and as always he was very courteous and professional. All of the staff we dealt with including the receptionists were very pleasant and helpful. Bill and Janet More

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