378 Reviews
Write a Review378 Reviews of Ian Davis
July 13, 2018
Service Brakes were not working well. Diagnosis was warped rotors. Rotors were turned to resolve the issue. Cost was reasonable and no extras were needed Brakes were not working well. Diagnosis was warped rotors. Rotors were turned to resolve the issue. Cost was reasonable and no extras were needed saving me money. More
Other Employees Tagged: Travis Bergeson
July 03, 2018
190,000 mile service Very easy to deal with, getting the appointment time that worked best for me. Ian very pleasant to talk with he knows we want this car to last along t Very easy to deal with, getting the appointment time that worked best for me. Ian very pleasant to talk with he knows we want this car to last along time and be dependable. More
June 21, 2018
Exceeded expectations All warning lights came on except for low tire, including the triangle with exclamation point--bad news! With an appt for a Thursday (earliest ava All warning lights came on except for low tire, including the triangle with exclamation point--bad news! With an appt for a Thursday (earliest available), I left it at Toyota on Tuesday AM, since the Prius was an expensive paperweight to me-- couldn't drive it. Tuesday noon, Ian Davis called with diagnosis and fix, estimate, and that I could pick it up end of day Tuesday. That's 2 days EARLY! Done and done. More
June 07, 2018
Trustworthy Took our Prius in to check a noisy wheel bearing. Instead of taking our money prematurely I was told it isn't bad enough yet. Took our Prius in to check a noisy wheel bearing. Instead of taking our money prematurely I was told it isn't bad enough yet. More
June 01, 2018
EFAST Had an appointment for 9:15, got there a little early. Checked in and was told it would be 30 to 45 minutes. Got a free cup of wonderful coffee and lo Had an appointment for 9:15, got there a little early. Checked in and was told it would be 30 to 45 minutes. Got a free cup of wonderful coffee and looked at the new 2018 Camry. Went and sat down and the tech came and said the car was ready. I left at 9:19, 4 minutes after my schedule appointment. What a great dealership and it was all covered in the warrent More
Other Employees Tagged: Steve Henigan, JP Phillips
May 30, 2018
Exceptional Service This dealership provides excellent service. My vehicle was due for service and I had been informed that I should get brakes when I came in this time. This dealership provides excellent service. My vehicle was due for service and I had been informed that I should get brakes when I came in this time. It turns out that my vehicle was close to its 60K service, too. Ian gave me the option to choose the services to have completed. This allowed me to determine how much I could afford at this visit. He thought it would take most of the day, which would have caused an issue with picking up my son from school, so he arranged for a loaner. His focus all around was me, the customer. I appreciate that. More
May 28, 2018
Always the best!!! From the day I started dealing with Toyota of DSM on my Matrix to today, 4 1/2 years and 75000 miles later, everything has been delightful. From the day I started dealing with Toyota of DSM on my Matrix to today, 4 1/2 years and 75000 miles later, everything has been delightful. More
Other Employees Tagged: Shane Siegle, Bob Staley, Justin Madison
May 19, 2018
engine check light. No appointment, but could not drive with check light on. Left overnight and "voila" was fixed the next day. Needed the car to be fixed. Thank You! No appointment, but could not drive with check light on. Left overnight and "voila" was fixed the next day. Needed the car to be fixed. Thank You! More
May 17, 2018
Fantastic. Satisfaction The service was delivered with great professionalism. The employees made you feel like a valued customer. Over all the services were delivered with The service was delivered with great professionalism. The employees made you feel like a valued customer. Over all the services were delivered with great satisfaction. More
Other Employees Tagged: Rebecca Hildreth
May 07, 2018
Excellent Service Was able to add an additional service to my original appointment thanks to Ian’s excellent service and knowledge. I am very confident working with Ia Was able to add an additional service to my original appointment thanks to Ian’s excellent service and knowledge. I am very confident working with Ian as Advisor. More
Other Employees Tagged: Ian