Justin Madison
Justin Madison at Toyota of Des Moines
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Justin Madison

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
268 Reviews
4.6

268 Reviews

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268 Reviews of Justin Madison

May 11, 2024

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Employee Rating

Excellent service ,friendly, fast service, I would recommend Toyota to all friends and family, thank you for being kind More

by Charlesterrell322@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan

May 10, 2024

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Very good for service , that why I had to see you again for every time More

by phuc pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

May 10, 2024

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Employee Rating

Minor issue. I talked with Justin the week prior to my appointment to offer pics of the damage to give a heads up, so parts could be on hand. He assured me that More

by mike.fulscher
Workmanship
Service Time
Recommend Dealer
Yes
May 10, 2024

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us. Your satisfaction is important to us so thank you for taking the time to share and help us improve.

May 10, 2024

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I was very pleased with the free pick up and delivery service that Toyota provides. The brake pad repair was done in good time and cost was close to the estimate provided. Our car was returned to us in j More

by marmyduke1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner

May 09, 2024

Dealership Rating
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The service was started on time. And I was out in a bit over an hour which allowed me to make my next appointment. More

by gollihercj
Service Price Transparency
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Recommend Dealer
Yes
May 09, 2024

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 09, 2024

Dealership Rating
Employee Rating

Always a great experience at Toyota. Great communication and enjoy paying on the phone. Thanks Justin! More

by dsmlibrarian1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 10, 2024

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help.

May 07, 2024

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The gentleman that helped me was very nice and courteous. Was told it would/could be almost an hour for an oil change. Think it was just around 45 minutes. Thanks ! More

by donvicki1
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I think I worked with Justin...

May 08, 2024

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

May 04, 2024

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Employee Rating

Great personality and great service each time I take my vehicle in for maintenance or repair. More

by GARY.SCHUSTER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 06, 2024

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

May 03, 2024

Dealership Rating
Employee Rating

Keep me posted of all they were doing which I would not consider a requirement. More

by SFCRYKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

May 03, 2024

Dealership Rating
Employee Rating

Always willing to work around my medical appointments. Very friendly phone person who always finds a way to help. More

by JOLLEENDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Robert Schulz, Emily Wagner, Colton Powers , Lisa- who schedules repairs! 100%

May 06, 2024

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

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