Ian Davis

Ian and the mechanic that helped me with my venza did a great job. They were able to get me in the same day. I was even taken to my car so the mechanic could show me what the issues were in the shop. They great job. They were able to get me in the same day. I was even taken to my car so the mechanic could show me what the issues were in the shop. They also were very patient with my questions that I had. I was very impressed with the service in regards of the brake issues I was having. They were able to fix the problem as well. More

by wolfcrazy1234 Verified Customer Verified Customer

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Always. Willing to answer my "stupid questions:. Knowlageable and informed. I was out of there in 1 hrs GREAT. %The only negative thing was that terribly r Willing to answer my "stupid questions:. Knowlageable and informed. I was out of there in 1 hrs GREAT. %The only negative thing was that terribly rude angry customer in the waiting room. Used very foul language at another customer . I hope the president of Toyota will send him a letter to "NOT EVER come back to Toyota for any reason!!!! PLEASE?? More

by DENHOLLAND510 Verified Customer Verified Customer

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Good service. I like that now there are appointments available. Last year it was hard to find appointments available. We needed to wait even 1 or 2 months for an o I like that now there are appointments available. Last year it was hard to find appointments available. We needed to wait even 1 or 2 months for an oil change.One thing that I missed is the mechanicals reviews. In the past, usually the car was checked and suggestions about things to fix were given to keep the vehicle in excellent conditions. I think this service should continue. Thank you! More

by kique_2008 Verified Customer Verified Customer

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Total scam. I would never buy a car from this dealership. Very unprofessional and all they care about is separating you from your money. They could care less abo I would never buy a car from this dealership. Very unprofessional and all they care about is separating you from your money. They could care less about making a life long relationship with a customer. They are only interested in doing a one time shoeshine! More

by erikwilson123 Verified Customer Verified Customer

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Fabulous customer service all around! While I own this car, I will go to Toyota of Des Moines While I own this car, I will go to Toyota of Des Moines More

by michvalley Verified Customer Verified Customer

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Thank you for your assistance to getting me back into my car. Never heard of rodents chewing on wires in cars except living in country. car. Never heard of rodents chewing on wires in cars except living in country. More

by Linda Bond Verified Customer Verified Customer

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Worked me in with a damaged tire without an appointment. Only had to wait 35 minutes. Only had to wait 35 minutes. More

by WILCOXMAR Verified Customer Verified Customer

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Toyota has started gouging clients. I thought I had a strut tower failure. Visual inspection free. For a "Master Technician" to take it for a drive? 240$$? Come on. That used to be the I thought I had a strut tower failure. Visual inspection free. For a "Master Technician" to take it for a drive? 240$$? Come on. That used to be the standard after your car was worked on. Toyota...do better. More

by Leland.coffman Verified Customer Verified Customer

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The service was knowledgeable, courteous & efficient. I've used them for 20 years and I'm happy with the service. I've used them for 20 years and I'm happy with the service. More

by Amy Romero Verified Customer Verified Customer

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Very easy to understand Ian and he walked me through the process from start to finish process from start to finish More

by SWATTY672 Verified Customer Verified Customer

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