Hiram Otero
Hiram Otero at Rivard Buick GMC
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Hiram Otero | Page 2

Sales Consultant

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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4.9
70 Reviews

Born in Chicago, formerly a Health Insurance coordinator, moved to Tampa in 2001 and has been working in the automotive industry since 2011 with achievements in Mark of Excellence, customer satisfaction, and product knowledge. Joined Rivard in 2019 where he calls it his second home. Married and blessed with three wonderful daughters. Will always serve with a smile and honesty, The Rivard way!

Dealership Experience

5 yrs, 3 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

70 Reviews

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70 Reviews of Hiram Otero

March 29, 2024

Dealership Rating
Employee Rating

Hiram otero made the buying experience great and was very knowledgeable and made it a smooth process at Rivard Buick gmc great dealership highly recommend them beyond satisfied with my purchase and look forw More

by mikeani1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Rivard Buick GMC responded

Mike, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 15, 2024

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Employee Rating

I felt I was treated fairly and with respect was great although the process took too long More

by LARRYWARDSR617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Rivard Buick GMC responded

Thanks for your great review, Larry. I do appreciate your patience for the extended wait that you encountered during your purchase. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 07, 2024

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Employee Rating

I feel lucky to have had Hiram Otero as my sales professional. From the time I contacted Hiram to the time I drove my truck off the lot, Hiram did an excellent job of communicating with me. I live More

by anthonybflorida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2024

Rivard Buick GMC responded

Thank you for your business and this review, Anthony. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 04, 2024

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Employee Rating

From the moment we spoke to Hiram and he gave me the figures it was true to the information that he gave me and because he wasn’t in work the day we were going in to the dealership he put me in touch wi More

by HODGSON58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco Toledo , Jeremy Stroot

Mar 07, 2024

Rivard Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 29, 2024

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Awesome experience dealing with Hiram! ! The process went without a hitch. I will definitely recommend them to friends More

by terry.shirley
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Rivard Buick GMC responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Hiram is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 12, 2024

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The best option. Service is incredibly and their staff are super helpful. I'm more than happy with my new car More

by arbois90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Montero, Sean Bone, Juan Castellanos , Michael Cordova

Feb 14, 2024

Rivard Buick GMC responded

Thank you for this review. We really appreciate you leaving us your input. I am very pleased to hear that we could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 08, 2024

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I thought I already gave a review. Anyway my experience at Rivard Buick was excellent. Hiram is very good at his job. He explained everything step by step. If I know anyone looking for More

by dbanyacski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2024

Rivard Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

January 15, 2024

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11 out of 10 couldnt be happier. Ronell and the great people of Rivard GMC Buick will take care you. More

by rexrodgers2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Rivard Buick GMC responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 26, 2023

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Employee Rating

INTEGRITY ISSURE WITH Salesperson and Sales managers. Horrible experience and wouldn't recommend to anyone. If my life depend on me using them or die, I would choose death. More

by lpblessed40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Ramer, Carlos Montero , STEVEN ROYALL (Horrible)

Oct 02, 2023

Rivard Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 28, 2023

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Employee Rating

Rivard GMC was very good to deal with and the truck is everything I excepted it to be. I would recommend Rivard GMC to anyone. More

by mpg7259
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Castellanos

Aug 30, 2023

Rivard Buick GMC responded

I cannot thank you enough for your wonderful review of Rivard Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

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