Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Justin Ramer
Refer Me
89 Reviews
Born in New Jersey, he has also lived in Northwest. PA. for a most of his life. He has graduated from Thiel College in 2005. Has lived in FL for about 12 years. He has worked in power sports for 8 years prior to starting with us at Rivard Buick GMC in 2020.
Read moreLanguages Spoken
English
89 Reviews
Write a Review
89 Reviews of Justin Ramer
May 05, 2024
I would not recommend this dealership! ! We are from out of town (4 hours away) and recently purchased a 2022 GMC Yukon. The vehicle had very low miles and looked to be in good condition. W ! We are from out of town (4 hours away) and recently purchased a 2022 GMC Yukon. The vehicle had very low miles and looked to be in good condition. We didn’t go over it with a fine tooth comb because of this and trusted the carfax report we were provided. (Looking back, absolutely a bad move on our part!) We finished our deal (which I was not thrilled with either, but that’s another post) and left the dealership about 8pm. We drove home that night and got home late. After some thought, we changed our minds about some gap coverage and contacted our salesperson to ask if we could add the coverage. He said we could and that we would have to hurry and get the new paperwork completed due to it being time sensitive. We then waited 5 DAYS for the new paperwork! I worried that we wouldn’t be able to get it added, but it finally came. During this waiting period, we also noticed that the back right passenger side bumper had some noticeable touch up paint. I told our salesperson and he literally acted like he didn’t hear what I said and went completely silent. I could tell he wasn’t interested in doing anything about it so I took some pictures and called the dealership and asked to speak to a manager. I was immediately transferred to a completely unrelated voicemail by the receptionist. I called back and asked if anyone was available. The receptionist then transferred me to Victoria, who stated she was a manager. I explained my concerns and she told me that there was “no way the vehicle would have passed inspection”. I said, well it did ma’am. She then told me that while she was a manager, she could not help me with this and again I was transferred to an unrelated voicemail. I called back a third time and the receptionist didn’t even give a greeting and just immediately put me on indefinite hold. I thought there was something wrong with the phones so I hung up and tried one last time, same thing. I then took some pictures and emailed not one, but two managers (Eric and Justin), and to my surprise, absolutely no response from anyone. I spent a good deal of time and money with them and they have just completely ghosted me regarding the situation. I have since taken the vehicle to a shop to get an estimate of the damage and I was told that there is more damage than you can initially see and that someone did a “patch job” to get this vehicle sold. So with all that said, thanks for NOTHING Rivard GMC!! I wouldn’t recommend this dealership to anyone, ever!! Your customer service is a complete joke!! Upon reading other reviews, this is a common issue and management frequently ghosts people that have issues!! Keep that in mind and if you do by chance decide to purchase a vehicle from them, be absolutely sure you go over it with a fine tooth comb because they will NOT stand behind it!! I am so disappointed with this experience!! More
by COURTNEY.WISENBAKER
Verified CustomerOther Employees Tagged: Eric Judd
Helpful 
May 04, 2024
Best dealership I’ve been to in the 10 years I’ve been buying cars. Hiram Otero is the reason. He made the entire experience seem less. His customer service and knowledge of cars is unmatched. I can tell buying cars. Hiram Otero is the reason. He made the entire experience seem less. His customer service and knowledge of cars is unmatched. I can tell that he values each customer and doesn’t see us as just a number. More
by santoniowalls
Other Employees Tagged: Steven Royall, Anthony Edwards, Jose Wingo, Eric Judd, Iliana Sanchez, Ronell Williams, Carlos Montero, Hiram Otero, Juan Castellanos
May 02, 2024
Had a great experience with Rivard. My sales person Jordan Meyers did an amazing job. He made sure I got everything I wanted in my vehicle at a great price. Highly recommend both Riv My sales person Jordan Meyers did an amazing job. He made sure I got everything I wanted in my vehicle at a great price. Highly recommend both Rivard Buick GMC and Jordan Meyers. We will be back next year to purchase a GMC Yukon for my wife More
by NICK.NODAE
Other Employees Tagged: Jordan Meyers
January 24, 2024
Justin Ramer and Jeremy strong are two of the best managers I’ve dealt with over the years buying lots of vehicles. They are knowledgeable and the understand how to make the process smooth and easy f managers I’ve dealt with over the years buying lots of vehicles. They are knowledgeable and the understand how to make the process smooth and easy from the order to delivery. I will be buying all my future vehicles from Rivard with these two guys working there! More
by tbosacker
Other Employees Tagged: Jeremy Stroot
January 18, 2024
Justine is great at making the process easy as it can be. I have purchased 2 in the last month and both transactions went great thanks to Justin’s expertise! I will be ordering lots of vehicles thru Rivard I have purchased 2 in the last month and both transactions went great thanks to Justin’s expertise! I will be ordering lots of vehicles thru Rivard in the years to come. More
by tbosacker
January 15, 2024
11 out of 10 couldnt be happier. Ronell and the great people of Rivard GMC Buick will take care you. Ronell and the great people of Rivard GMC Buick will take care you. More
by rexrodgers2000
Other Employees Tagged: Francisco Toledo, Ben Pugliesi, Jose Wingo, Ronell Williams, Nick Ricketts, Carlos Montero, Hiram Otero , Chris Stohlberg, Jeremy Stroot
January 12, 2024
Cons: Salesman would rarely respond to me. Dealer did not have loaners available when my truck was brought in even after an appointment was made. Pros: they were the best deal around for t Dealer did not have loaners available when my truck was brought in even after an appointment was made. Pros: they were the best deal around for the truck More
by JSMAN00783
Other Employees Tagged: Francisco Toledo
November 11, 2023
Thank you Justin and Stepfon for efficient and professional process and easy truck purchase. Best Dealership in Florida with prices that no other dealer will even try to match. No reason to go any professional process and easy truck purchase. Best Dealership in Florida with prices that no other dealer will even try to match. No reason to go anywhere else. Rivard has all of my future business (four Duramax up to now) , and I've already directed friends and acquaintances to Justin and Stepfon. More
by crosslakeJohn
Other Employees Tagged: stepfon
Dealership Inventory (793 Vehicles)
