Heather Deritis

It is always a great experience. The People professional and friendly and service top notch. The People professional and friendly and service top notch. More

by dfederico55 Verified Customer Verified Customer

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Heather is my go to. She's always quick to respond, friendly and knows cars! 5 stars in my book She's always quick to respond, friendly and knows cars! 5 stars in my book More

by Rob P. Verified Customer Verified Customer

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Great facility. Super clean. Staff is overly courteous and professional. The service staff were honest and that is hard to find. Super clean. Staff is overly courteous and professional. The service staff were honest and that is hard to find. More

by JASONFALLON Verified Customer Verified Customer

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Heather is an excellent service advisor. She is always professional, friendly, knowledgeable and incredibly helpful! She is always professional, friendly, knowledgeable and incredibly helpful! More

by BDMEGUENTHNER Verified Customer Verified Customer

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Excellent service and customer care. Too care of my service request within the time and delivered Too care of my service request within the time and delivered More

by RJASEKHAR Verified Customer Verified Customer

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Heather was very helpful and attentive to detail. She was a pleasure to work with! She made sure my car was ready for my birthday, which I really appreciated. She was a pleasure to work with! She made sure my car was ready for my birthday, which I really appreciated. More

by msanto03 Verified Customer Verified Customer

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My car was fixed quickly which was better than my last experience. I do not think that people who wait for their cars should be taken ahead of those with appointments which is what happened the last time. experience. I do not think that people who wait for their cars should be taken ahead of those with appointments which is what happened the last time. It makes no sense to me. Why make an appointment? I do not like the 3% credit card surcharge. Credit cards have been around for decades and are already built into your margins. Why now? I think it says something about the dealership. I will strongly consider servicing my car at another dealer who does not have a surcharge just as a matter of principle. More

by RMTAGS Verified Customer Verified Customer

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Heather was great to work with. She kept me informed at all times of the status of the service. Nice work! She kept me informed at all times of the status of the service. Nice work! More

by Munish Verified Customer Verified Customer

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Heather was very helpful and efficient . She has very good knowledge of the working processes and was able fo help me with resolving my car isssie . She has very good knowledge of the working processes and was able fo help me with resolving my car isssie . More

by Sim Verified Customer Verified Customer

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White glove service from start to finish. Excellent communication and the right mix of technology and personal service to help me feel great about my decision to choose BMW for my driving exp Excellent communication and the right mix of technology and personal service to help me feel great about my decision to choose BMW for my driving experience and vehicle service. More

by JAMESWITMER Verified Customer Verified Customer

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