Heather Braithwaite

Rushed, difficult communication, tire rotation without balancing that caused me to return to the dealership immediately as the front end was shaking, all putting me in a time crunch. It added to my exper balancing that caused me to return to the dealership immediately as the front end was shaking, all putting me in a time crunch. It added to my experience with the purchase a year ago wich tops the list of worst dealership I have dealt with over the past 50 years of purchasing cars and trucks in many states. On a good note, the actual salesman I worked with when I purchased the 4Runner was very good. The only reason I will return to Brent Brown in Orem is because I purchased the maintenance plan. I regret having done that as well. More

by RAYDUFOUR Verified Customer Verified Customer

Helpful 1

Report | Print