Hazem Radwan | Page 39
SERVICE MANAGER
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
400 Reviews
Write a ReviewDealership Experience
7 yrs, 5 mos
Industry Experience
7 yrs, 5 mos
400 Reviews of Hazem Radwan
November 20, 2020
It is always a great experience in the service center. The team is always very accommodating and helpful. They had my car serviced and washed in about an hour. The team is always very accommodating and helpful. They had my car serviced and washed in about an hour. More
November 18, 2020
Horrible! While car was being repaired someone dented it. During process horrible customer service and follow up from Haz and Keith Curran. Still waiting for issue to be resolved almost 3 months. Keith d it. During process horrible customer service and follow up from Haz and Keith Curran. Still waiting for issue to be resolved almost 3 months. Keith does not return phone calls or emails. Reported him to corporate two times to no avail. More
Other Employees Tagged: Arsalan Saleem, Keith Curran Horrible!!!
November 18, 2020
Great Customer service at Dana Ford,I always feel comfortable when I’m there. Quick and reliable service every time I show up. Can’t wait to get my next vehicle. comfortable when I’m there. Quick and reliable service every time I show up. Can’t wait to get my next vehicle. More
Other Employees Tagged: Danielle Barbaria, Marc Brown, Patrick Ciotola, Patricia Farag, Charles Puhan, Michael Varela, Tara Welsome
November 18, 2020
I can always depend on Ford, appointment availability is outstanding, my car is always at its best, they care for the car and customers alike outstanding, my car is always at its best, they care for the car and customers alike More
Other Employees Tagged: Mike Sauber , Patrick Ciotola
November 11, 2020
Haz was great, quick and professional. Always great service, just needed an inspection but the team was still professional. Waiting area was clean and in order. service, just needed an inspection but the team was still professional. Waiting area was clean and in order. More
November 09, 2020
Disgraceful, it took 9 weeks to figure out y a 2 week old car couldn't start...blamed me the whole time for there being no gas...later found that there was gas and just couldn't fix the issue it self. And n car couldn't start...blamed me the whole time for there being no gas...later found that there was gas and just couldn't fix the issue it self. And never did...Last Ford I buy !!!!! The single star is being generous More
October 30, 2020
There was a problem with the paint bubbling on the hood of my vehicle. When I bought it in for service Haz told there was no charge. Dana stands behind their products. of my vehicle. When I bought it in for service Haz told there was no charge. Dana stands behind their products. More
October 29, 2020
The sales manager, Doug Hansen is a miserable, moron. I was in the process of finalizing my lease. I didn’t want the dealership decal on the rear of my new Corsair. Hansen ordered the service mechanics to was in the process of finalizing my lease. I didn’t want the dealership decal on the rear of my new Corsair. Hansen ordered the service mechanics to put it on. I tried to talk to him, but he was dismissive and told me. “You don’t have to take the deal, go!!”. This is after I sat with the the insurance staff and added the new Corsair to my policy and was completing the financial paperwork. I agreed to the license plate frame on the front and back with the dealership. I didn’t want the decal on the rear of my vehicle. Hansen took it personally and would rather I walk away from leasing the vehicle, then oblige a paying customer. Needless to say, I will not be getting a vehicle from Dana Motors in my lifetime. And I’m telling everyone I know to tell everyone they know, not to ever go to Dana Motors. I feel bad for the salesperson because Doug Hansens arrogance and petulance cost him a sale. I hope Lincoln removes Doug Hansen from his position More
Other Employees Tagged: Danielle Barbaria, Marc Brown, Patrick Ciotola, Patricia Farag, Charles Puhan, Michael Varela, Tara Welsome, Doug Hansen
October 27, 2020
I always have a good experience at Dana Ford Lincoln no matter that the issue is. The service department is reliable and they gets the work done. matter that the issue is. The service department is reliable and they gets the work done. More
Other Employees Tagged: Danielle Barbaria, Marc Brown, Patrick Ciotola, Patricia Farag, Charles Puhan, Michael Varela, Tara Welsome
October 26, 2020
They did a fabulous job getting us in and getting us out taking care of the repair were very polite and efficient I highly recommend Dana Motors taking care of the repair were very polite and efficient I highly recommend Dana Motors More
Other Employees Tagged: Paul Aguilar, Danielle Barbaria, Marc Brown, Patrick Ciotola, Juan Estrella, Patricia Farag, Charles Puhan, Michael Varela, Tara Welsome
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