Hazem Radwan | Page 40
SERVICE MANAGER
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
400 Reviews
Write a ReviewDealership Experience
7 yrs, 5 mos
Industry Experience
7 yrs, 5 mos
400 Reviews of Hazem Radwan
October 21, 2020
They provided great service, they have great employees, There were no problems, who could as for anything more? I only have my truck serviced there. There were no problems, who could as for anything more? I only have my truck serviced there. More
Other Employees Tagged: Michael Varela
October 21, 2020
Quick accomplished the recall rather nicely. Everyone was very professional and friendly. Visited a few cars while we were waiting. Have used this dealership for many years. very professional and friendly. Visited a few cars while we were waiting. Have used this dealership for many years. More
October 16, 2020
This is my second lease, but never needed service. Check engine light came on in my Ford Fusion .called for appointment in august and was given October date. Needless to say light went off and had to cancel engine light came on in my Ford Fusion .called for appointment in august and was given October date. Needless to say light went off and had to cancel. Cannot inspect without light. Light came back on .and appt. 3 weeks away. Brought car on September 29, no loaner and did not get back till 10/02. One day later light is back. Brought back 10/5. No one calls to tell you anything, I called NUMEROUS times, getting a run around for answers. No loaner available again! Finally got car back on 10/9, with 45 miles added to my mileage. Did they use my car for loaner???do they not have enough help or competent help? It was a terribly frustrating experience I hope to never repeat. Keith Curran is manager and should check into this. He can confer with Haz Radwan. More
Other Employees Tagged: Curran, Keith
October 14, 2020
Brought my Mustang in again to have additional equipment installed. Keith the service manager was courteous and made sure the service was done timely and correctly. Mike the technician who worked on my car installed. Keith the service manager was courteous and made sure the service was done timely and correctly. Mike the technician who worked on my car once again showed me the quality and care I’m used to receiving. Hazem in the service department made sure I was taken care once I arrived and kept me updated until the car was ready for pickup. Very satisfied once again. More
Other Employees Tagged: Mike (technician)
October 13, 2020
The pick up and drop off service was very very very convenient! The Dana team was very timely and responsive. Thank you for a great experience. convenient! The Dana team was very timely and responsive. Thank you for a great experience. More
Other Employees Tagged: Danielle Barbaria, Marc Brown, Patrick Ciotola, Patricia Farag, Charles Puhan, Michael Varela, Tara Welsome
October 13, 2020
excellent service, im happy to bring my car for servicing here at Dana ford, thanks so much guys for the good energy. Wish all car dealerships were like this here at Dana ford, thanks so much guys for the good energy. Wish all car dealerships were like this More
Other Employees Tagged: Danielle Barbaria, Marc Brown, Patrick Ciotola, Patricia Farag, Charles Puhan, Michael Varela, Tara Welsome
April 11, 2020
There service magr Keith is a liar. Was charged for a toll to return a loaner car for a warranty transmission problem. Was told I would be credited back to my CC. Never happened. Would NEVER buy or vis toll to return a loaner car for a warranty transmission problem. Was told I would be credited back to my CC. Never happened. Would NEVER buy or visit them again. More
Other Employees Tagged: Keith; service manager
January 13, 2020
I just got off the phone with them and they have offered me an appointment 3 months from now, which i would like to say is a rare occurrence, but this happened to me the fist time I tried to have my vehicle me an appointment 3 months from now, which i would like to say is a rare occurrence, but this happened to me the fist time I tried to have my vehicle serviced as well.(no exaggeration they said 3 months last time as well)The manager told me they are taking care of all of the police vehicles and can not squeeze me in. Maybe its me, but customers service should extend to your loyal customers as well as, or even more than, a contract you got from the city More
Other Employees Tagged: Coleen Burke, Patrick Ciotola, Michael Delehanty, Patricia Farag, Charles Puhan, Harley Schick, Michael Varela, Tara Welsome
January 13, 2020
New Lease 2020 Ford Explorer Johnathan Taylor is a fantastic Salesman ,Ive been doing business with him for a long time Highly recommend him for your next purchase he makes it ve Johnathan Taylor is a fantastic Salesman ,Ive been doing business with him for a long time Highly recommend him for your next purchase he makes it very smooth and easy experience out of something that could be so stressful ,Thanks again for your outstanding professionalism More
Other Employees Tagged: Coleen Burke, Frank Curry, Jonathan Taylor
September 30, 2019
We came to an agreement with the pricing I was comfortable with. Tiffanie was very helpful thru the process. Thank you again for the help. comfortable with. Tiffanie was very helpful thru the process. Thank you again for the help. More
Other Employees Tagged: Tiffanie Sabater
Dealership Inventory (860 Vehicles)

