Hazem Radwan
Hazem Radwan at Dana Ford Lincoln

Hazem Radwan | Page 40

SERVICE MANAGER

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.3
400 Reviews
4.3

400 Reviews

Write a Review

Dealership Experience

7 yrs, 5 mos

Industry Experience

7 yrs, 5 mos

400 Reviews of Hazem Radwan

October 21, 2020

Dealership Rating
Employee Rating

They provided great service, they have great employees, There were no problems, who could as for anything more? I only have my truck serviced there. More

by JLSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Varela

Oct 22, 2020

Dana Ford Lincoln responded

Thank you for your confidence in our service team at Dana Ford & Lincoln! We look forward to having you as a customer for life!

October 21, 2020

Dealership Rating
Employee Rating

Quick accomplished the recall rather nicely. Everyone was very professional and friendly. Visited a few cars while we were waiting. Have used this dealership for many years. More

by coachsel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2020

Dana Ford Lincoln responded

We're so happy our team performed your recall quickly! Let us know how our team can assist you in the future! -Dana Ford & Lincoln

October 16, 2020

Dealership Rating
Employee Rating

This is my second lease, but never needed service. Check engine light came on in my Ford Fusion .called for appointment in august and was given October date. Needless to say light went off and had to cancel More

by New lease MAW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Curran, Keith

Nov 09, 2020

Dana Ford Lincoln responded

Thank you for bringing this to my attention. We're concerned to learn about the details from your service appointments and would like to discuss this further. Please contact me at your earliest convenience. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297.

October 14, 2020

Dealership Rating
Employee Rating

Brought my Mustang in again to have additional equipment installed. Keith the service manager was courteous and made sure the service was done timely and correctly. Mike the technician who worked on my car More

by joeylut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike (technician)

Oct 15, 2020

Dana Ford Lincoln responded

Hi Joey, thank you for sharing your experience working with Keith, Mike, and Hazem! We look forward to seeing you next time! -Dana Ford & Lincoln

October 13, 2020

Dealership Rating
Employee Rating

The pick up and drop off service was very very very convenient! The Dana team was very timely and responsive. Thank you for a great experience. More

by carolyn1ferraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Barbaria, Marc Brown, Patrick Ciotola, Patricia Farag, Charles Puhan, Michael Varela, Tara Welsome

Oct 14, 2020

Dana Ford Lincoln responded

This is what we like to hear, Carolyn! Thank you for visiting Dana Ford & Lincoln!

October 13, 2020

Dealership Rating
Employee Rating

excellent service, im happy to bring my car for servicing here at Dana ford, thanks so much guys for the good energy. Wish all car dealerships were like this More

by miguel.bazan777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Barbaria, Marc Brown, Patrick Ciotola, Patricia Farag, Charles Puhan, Michael Varela, Tara Welsome

Oct 13, 2020

Dana Ford Lincoln responded

Thank you for choosing Dana Ford & Lincoln for all of your service needs! We look forward to seeing you next time!

April 11, 2020

Dealership Rating
Employee Rating

There service magr Keith is a liar. Was charged for a toll to return a loaner car for a warranty transmission problem. Was told I would be credited back to my CC. Never happened. Would NEVER buy or vis More

by Gump37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Keith; service manager

January 13, 2020

Dealership Rating
Employee Rating

I just got off the phone with them and they have offered me an appointment 3 months from now, which i would like to say is a rare occurrence, but this happened to me the fist time I tried to have my vehicle More

by Adam
Recommend Dealer
No

Other Employees Tagged: Coleen Burke, Patrick Ciotola, Michael Delehanty, Patricia Farag, Charles Puhan, Harley Schick, Michael Varela, Tara Welsome

Mar 12, 2020

Dana Ford Lincoln responded

There are a number of reasons but customers who purchase their vehicles here get first priority-- additionally, we have a higher than average demand that makes our service department significantly busy especially with other dealerships currently closed in the region-- Sorry we weren't able to accommodate you at this time. We are extremely backed up and we do not have a dedicated QuickLane at our facility that other dealers might have.

January 13, 2020

Dealership Rating
Employee Rating

New Lease 2020 Ford Explorer Johnathan Taylor is a fantastic Salesman ,Ive been doing business with him for a long time Highly recommend him for your next purchase he makes it ve More

by Gleasonbus7561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Coleen Burke, Frank Curry, Jonathan Taylor

September 30, 2019

Dealership Rating
Employee Rating

We came to an agreement with the pricing I was comfortable with. Tiffanie was very helpful thru the process. Thank you again for the help. More

by Nickycaps7486
Recommend Dealer
Yes

Other Employees Tagged: Tiffanie Sabater

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