Harold Dean | Page 10

Great Always great l, friendly people. Very clean and availability is not a problem. Never over priced or over billed. Never takes too long. Would recommend Always great l, friendly people. Very clean and availability is not a problem. Never over priced or over billed. Never takes too long. Would recommend. More

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Great all around service Friendly and timely service . Would recommend you to anyone. Keep up the great work. I will be a returning customer. Thank you guys for the love Friendly and timely service . Would recommend you to anyone. Keep up the great work. I will be a returning customer. Thank you guys for the love More

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Service Center Excellence I arrived on time and the door immediately opened. Inside was a smiling gentleman who immediately wrote down my license plate number and pulled up my I arrived on time and the door immediately opened. Inside was a smiling gentleman who immediately wrote down my license plate number and pulled up my appointment info. He confirmed the services I wanted and I went to the waiting room. The waiting room was Great! Coffee, donuts, TV, magazines, comfortable chairs and a cell phone charging station!!! Roughly 45mins later I was done and out the door with an oil change, full preventive maintenance check and rotation of tires. I was very pleased with my visit to Orr. More

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Have your car checked by a mechanic I purchased a “certified” used vehicle from the dealership. Only to find out that there were a couple of moderate issues not apparent during the brief I purchased a “certified” used vehicle from the dealership. Only to find out that there were a couple of moderate issues not apparent during the brief test drive, and not disclosed by the salesman (Don). When I contacted them the following day they were happy to tell me their service team would look at it for a completely out-of-pocket cost on my when I contacted them the following day they were happy to tell me their service team would look at it for completely out-of-pocket cost on my hand end. So ready to pay the sales tax, and my down payment, I apparently now had a nice service fee to look forward to. So now $500 and some change later I have the issues fixed. And the whole time I got to see the artificial smiles of that wonderful salesman, and the crappy attitude from their service team when I questioned why I would be out of pocket on a vehicle that I literally just drove off the lot one day ago. At any rate, if you buy a vehicle from this dealership go have it looked at by a mechanic that you trust, otherwise shop somewhere else if that is too much hassle. More

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My 17 Fireball Ron was very courteous and helpful. The entire sales team, service, and finance depts have been great in dealing with the sale and service after the Ron was very courteous and helpful. The entire sales team, service, and finance depts have been great in dealing with the sale and service after the sale. More

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Very Satisfied In and out in less than 2 hours. Satisfying experience. Navigation system not functioning. They quickly trouble shot the issue and repaired it with In and out in less than 2 hours. Satisfying experience. Navigation system not functioning. They quickly trouble shot the issue and repaired it with parts on hand. More

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Excellent service, polite, efficient personnel I enjoy my service visits. The staff is always cordial and friendly and they keep my car in excellent condition. I love it that they wash my car too! I enjoy my service visits. The staff is always cordial and friendly and they keep my car in excellent condition. I love it that they wash my car too! The lounge area is very nice and I enjoy the great coffee bar. More

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Warranty Work Joe and the service team are doing the best they can to help resolve multiple issues I have had with my 2015 Silverado. I like them but I hope I don't Joe and the service team are doing the best they can to help resolve multiple issues I have had with my 2015 Silverado. I like them but I hope I don't have to see them for a long time. More

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Customer Service Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. More

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Warranty repairs All repairs are done in a timely manner and I was very satisfied also the servers writer explained everything what was wrong with my vehicle All repairs are done in a timely manner and I was very satisfied also the servers writer explained everything what was wrong with my vehicle More

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