Harold Dean
Chevrolet Service Advisor
Orr Chevrolet of Fort Smith
6500 Autopark Dr
Fort Smith, AR 72908
103 Reviews
Write a Review103 Reviews of Harold Dean
May 07, 2024
Several issues with tires, they wouldn't listen, and argumentative at points. End result is a bad alignment that they failed to see. Marking tire as have 5 on tread depth, when it was not. My wife went argumentative at points. End result is a bad alignment that they failed to see. Marking tire as have 5 on tread depth, when it was not. My wife went to talk to them about it. They told my wife it's a sports car "2021 camaro ss" and rear tires will wear more, which they do specifically drive tire, but this was a front passenger tire. I went and talked to them which is how I found out the tire was out of alignment. A week later got a knot on the side wall and was told there is zero on tread depth I told him it was out of alignment, but there is still tread on the inside of the tire. He insisted that it is bald and I was feeling wires. I didn't argue with him said ok, thank you, and left. We have the extra warranty on tires and rims, but because they don't want to do there job according to our records of service and there's this tire went from 5 tread depth to 0 in about 500 miles, which can't happen I also have pictures with dates and everything. Sadly I love chevy specifically camaros but will not buy another vehicle from this location. More
May 07, 2024
Awesome service. Harold had my truck done very quickly. Would highly recommend Orr service department. Harold had my truck done very quickly. Would highly recommend Orr service department. More
Other Employees Tagged: Mary McClain, Jason Isclaw
May 02, 2024
The best people I have ever met. They appreciate your business. I reccomend them to everyone. They appreciate your business. I reccomend them to everyone. More
Other Employees Tagged: Mary McClain, Jason Isclaw, Lizzie Herd
May 02, 2024
Could not be any better. The lady at the loaner desk was so easy to work with. Service was great. The lady at the loaner desk was so easy to work with. Service was great. More
Other Employees Tagged: Lizzie Herd
May 01, 2024
Very good up to date with correspondence. Thanks for your help, I will consider Orr dealership Thanks for your help, I will consider Orr dealership More
Other Employees Tagged: Don Corbit, Lizzie Herd, Joel Ferrier
April 27, 2024
People were super and the service was amazingly quick! Really appreciate the professionalism and hospitality! Really appreciate the professionalism and hospitality! More
Other Employees Tagged: Ike Borges
April 18, 2024
I would recommend Don Corbitt as a Salesman at Orr Chevrolet to anyone interested in purchasing a Chevrolet. Chevrolet to anyone interested in purchasing a Chevrolet. More
Other Employees Tagged: Don Corbit , Brittany
April 06, 2024
The price of the key and fob were exorbitant and I was stopped for a broken tail light the next day. Hole about the size of a broomstick in tail light and truck has only been to my business office and hom stopped for a broken tail light the next day. Hole about the size of a broomstick in tail light and truck has only been to my business office and home. If you have cameras in your shop, I would appreciate it if you would look at them. More
Other Employees Tagged: Mary McClain, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier