"A very relaxed and pleasant buying experience. "
Ryan is a very cordial and genuine individual who appeared to be expert in all of the the dealerships products without trying to oversell them or be pushy in any way. He was enthusiastic and endeavoured to have me satisfied with the right vehicle.
Ryan, Bill, And Chris are always very helpful great team and i highly recommend them for your next purchase at Chilliwack Volkswagen and Mike and Hans will help you put with service and parts
"Realistic and sincere service delivery"
I just bought 2 vw's from Chilliwack VW and my experience was very positive. Knowledgable sales person (Gord Russell) and sincere sales manager (Bill Kidd). These are my 6th purchases from this dealership and I am more than happy to continue business with it. Good job guy's.
"awesome little bug"
I can't think of one negative thing to say about my experience at Chilliwack VW. Bill, Chris and Gordon worked very hard to give us a great price on a fantastic 2014 Beetle.- thank you. The dealership has a professional but relaxed atmosphere that I really appreciate.. thank you Roxy. Gordon is very knowledgable about VW cars and did an excellent job selling me this car.
I recently purchased a 2018 Tiguan at Chilliwack VW. I've been going there for ages for service on my previous vehicle but this was my first sales experience and it was fantastic. Salesman Ryan McClary is fantastic. I felt no pressure - just Ryan's honest interest in getting me in a vehicle that suited me. Ryan knows his product inside and out. The Tiguan is loaded with 'new to me' technology and Ryan made sure I was well prepared to drive without worry - and he continues to cheerfully answer my questions as they come up.
Sales Mgr Chris - also a great guy. Business is business but I feel I was treated considerately and fairly without undue pressure. When you drive away with a smile on your face you know it was a good experience.
Finance Mgr Stefani Baron is so efficient and knowledgeable that the paperwork process was a breeze.
A little bit about some other people not directly involved in my sales experience:
The counter fellas in Parts and Service Evan, Todd and Hans are just wonderful. I'm pretty sure I'm not their only customer but they greet me by name whenever I go in and they know their stuff. I trust their knowledge and judgement completely.
Thanks Chilliwack VW for a great experience!
"Amazing Car Buying Experience!!!"
Best dealership experience ever! Salesman (Gord) was very knowledgeable. Chris was super friendly and went out of his way to make our deal happen. From the moment we walked in the door, our experience was already 100% better than another VW dealership we dealt with the day before. Chilliwack VW went above and beyond to make myself and my family happy with our purchase. We highly recommend this dealership!!
Th. All the salesman explained all the cars highlights and showed me around the car. later we went on a test drive which sold the car for me. Brandon explained all the controls and introduced me to Bill who did a great job explaining all the costs trade in value etc. I never felt rushed or pushed into anything I didn't want by the business or sales manager. Brandon also followed up after I bought the car to see if I had any questions. Altogether a great experience. Thanks
"Excellent parts service."
Have had an excellent experience ordering part from Hans. Always got the parts I need and on time. Wish you the best in the New Year.
"great parts service.. always helpfull."
when i need parts i always ask for Hanz, when possible. He knows his stuff.
He is always helpful in finding the right part the first time.'
"Friendly dealership staff and excellent service"
I have been in to order parts a couple of times, as well as for a service appointment. The service couldn't get any better. They already know us by name, and everyone we've dealt with is very knowledgable about the product. We will definitely keep going back to this dealership for service and for future vehicle purchases.
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